Server

Position Summary: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. Duties and Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT. Greet guests and serve food and beverages in a timely fashion. Accurately take orders and enter them into the point-of-sale system. Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases. Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at the scheduled time. Maintain uniform and personal grooming in compliance with appearance standards. Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High school diploma or equivalent required. One (1) year experience in high volume restaurant preferred. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Must meet minimum state age requirements. Strong customer service, organization, and interpersonal skills. Maintain a high level of organization, detailed oriented and meet deadlines. Handle multiple tasks/projects at one time. Establish and maintain effective working relationships as required by job responsibility. Listen effectively, assess the situation, determine relevant issues, & suggest solutions. Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites. Must be able to effectively understand and convey written and verbal information to coworkers and guests. Maintain uniform and personal grooming in compliance with appearance standards. Will be required to be available for work nights, weekends and on all major holidays. City Cruises Canada does not use AI technology in any part of the recruitment process.

The server is responsible for providing exceptional hospitality, accurately taking orders, and serving food and beverages to guests. They must also maintain the cleanliness of service areas and assist with the setup and breakdown of dining furniture.

Candidates must have a high school diploma or equivalent and at least one year of experience in a high-volume restaurant. The role requires the physical ability to lift heavy items and work extended periods on their feet, including nights, weekends, and holidays.

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Hospitality
• Point-of-sale system
• Food and beverage service
• Communication
• Organization
• Interpersonal skills
• Safety compliance
• Problem solving
• Microsoft Office
• Ability To Meet Deadlines
• Artificial Intelligence
• Cleanliness
• Customer Service
• Computer Literacy
• Interpersonal Communications
• Point Of Sale
• Restaurant Operation
• Greeting Customers

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine