hotel night auditor

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Hospitality industry. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Spreadsheet. Internet. Opera. Work conditions and physical capabilities: Attention to detail. Standing for extended periods. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Screening questions: Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: Night. Weekend. Financial benefits: As per collective agreement. Night shift premium. Other benefits: Parking available.

• As per collective agreement • Night shift premium • Parking available

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Additional information Work conditions and physical capabilities Attention to detail Standing for extended periods Personal suitability Client focus Dependabili

Formation minimale

Certificat de métier

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26 août 2026