Our Mission is to inspire reading and enrich the lives of booklovers.
Toronto, Ontario
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.
Sur place · Montréal
You will cultivate an engaging in-store environment by providing personalized product recommendations and creating authentic connections with customers. Additionally, you are responsible for maintaining visual standards, ensuring store safety, and providing feedback to the leadership team to improve the overall customer experience.
Sur place · Montréal
Cultivate an authentic environment for customers and employees by leveraging storytelling to connect them to the brand. Ensure visual standards are maintained and provide personalized product recommendations to enhance the customer experience.
Sur place · Pointe-Claire
Cultivate an authentic and welcoming environment for customers by leveraging storytelling and product knowledge to drive engagement. Ensure store visual standards are maintained while providing personalized product recommendations to enhance the customer experience.
Sur place · Montréal
Cultivate authentic customer experiences by using storytelling to connect clients with the brand and curate personalized product collections. Maintain store visual standards and contribute to a safe, welcoming environment for both employees and customers.
Sur place · Laval
Leads the execution of customer-centric priorities to drive sales, loyalty, and profitability within the store. Manages the implementation of the R.E.A.D. recommendation model and oversees omni-channel operations and customer-facing programs.
Sur place · Laval
The Customer Experience Leader directs the execution of customer-focused priorities to drive sales, engagement, and loyalty within the store. They are responsible for coaching staff, managing omni-channel operations, and ensuring the consistent application of the Indigo service model.
Sur place · Brossard
The Customer Experience Leader oversees the execution of customer-centric priorities to drive sales, loyalty, and profitability within the store. They lead the team in implementing service models, managing omnichannel operations, and fostering a high-performance environment through active coaching.
Sur place · Brossard
Lead the execution of customer experience priorities and the L.I.R.E. recommendation model to drive sales and loyalty. Manage store operations, including omnichannel fulfillment, staff coaching, and the implementation of promotional programs.
Sur place · Brossard
The Store Experience Lead is responsible for executing customer-focused priorities to drive sales, loyalty, and profitability within the store. They lead the team in delivering exceptional service, managing omnichannel operations, and coaching staff to ensure a high-performing, customer-centric environment.