application support analyst

Education: Bachelor's degree. Work setting: Private company, corporation or industry. Information technology. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Manage incidents. Supervision: No supervision responsibility. Computer and technology knowledge: Desktop applications. File management software. Multimedia software. Word processing software. Communication software. Image editing software. Programming software. HTML editing software. Website creation and management software. Web service design. Database software. JavaScript. MS Office. SharePoint. Sage Accounting Software. Area of work experience: Quality assurance or control. Area of specialization: Technical support. Transportation/travel information: Own transportation. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Physically demanding. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management. Honesty. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. On-site recreation and activities. Paid time off (volunteering or personal days). Team building opportunities.

• Dental plan • Health care plan • Paramedical services coverage • Vision care benefits • Free parking available • Learning/training paid by employer • On-site amenities • On-site recreation and activities • Paid time off (volunteering or personal days) • Team building opportunities

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Additional information Transportation/travel information Own transportation Valid driver's licence Work conditions and physical capabilities Fast-paced environm
• standing
• walking Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgem

Formation minimale

Baccalauréat

Postuler avant le

31 août 2026