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Food & Beverage Supervisor - Coffee Shop

Accor8 days ago
Banff, AB
CA$22 - CA$24/hour
Mid Level
Full-Time

Top Benefits

Subsidized on-site staff accommodation
Complimentary staff cafeteria meal per shift
Medical, Vision & Dental coverage

About the role

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

As the Bowl F&B Supervisor of Stock - Food & Drink, you'll offer visionary leadership, fostering an engaged team committed to delivering quality, efficiency, and exceptional service. Your role encompasses overseeing day-to-day operations effectively and efficiently, with a crucial focus on employee training.

Starting Rate: $22.22 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $23.77

Job Duties Include:

Reporting to the Stock - Food & Drink Restaurant Manager, the Supervisor will be responsible for:

  • Having full knowledge of menu items and pricing
  • Handling all cash and credit card transactions from guests in an efficient and accurate manner
  • Ensuring stocking Bowl Valley amenities
  • Ensuring the shoe rentals are appropriately handled and accounted for
  • Ensuring that lanes booking is handles appropriately/assign as needed/well maintained
  • Assist guests/ members in reference to their score sheets, when required
  • Ensuring that Bowl Valley Area Machines are in an operational and functional manner at all times, assist or perform in stripping and conditioning bowling lanes and pin decks and other Machine/Lane related duties
  • Manage a team of 5-10 staff members including scheduling, operations and daily duties as assigned
  • Other duties as assigned

Qualifications

Your Skills & Qualifications:

  • High School Diploma required, hospitality degree or entertainment degree/recreational will be considered an asset
  • Previous guest service experience including point of sale system experience preferred
  • Five pin bowling knowledge will be considered an asset
  • Computer experience is preferred
  • This job required to be able to stand long hours and lift up to 50lbs in some instances

Additional Information

Job Perks & Benefits:

  • Subsidized staff accommodation provided on-site for full time status employees
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

About Accor

Hospitality
10,000+

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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