The Account Manager – Program Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager - Program Management based in Calgary, Alberta, Canada. This is a customer-facing role supporting major energy programs across Western Canada. You will coordinate commercial, contractual, and operational activities throughout complex project lifecycles. Working across customers, project teams, legal, commercial functions, and multiple business units, you will help turn customer requirements into successful execution. The role combines strategic relationship management with hands-on coordination, issue resolution, and risk mitigation. You will contribute to contract negotiations, governance, delivery alignment, and continuous improvement initiatives. Your work will directly support reliable power infrastructure and the advancement of energy technologies. This is an opportunity to make a meaningful impact in a collaborative, cross-functional environment. Accountabilities Build and maintain strong customer relationships, acting as a trusted partner and advisor on customer programs, commercial matters, and contractual topics. Coordinate customer requirements and business priorities across multiple Business Units, project teams, and internal functions. Support contract negotiations and agreement closure by working closely with customers, legal counsel, contract managers, and commercial stakeholders. Coordinate pre-order and post-order activities to support successful execution, delivery commitments, and customer satisfaction. Manage customer expectations and facilitate the resolution of complex commercial, operational, schedule, performance, and contractual issues. Identify risks, support mitigation plans, and help align commercial interests to facilitate sustainable customer and business agreements. Escalate critical commercial, contractual, performance, or schedule issues to senior leadership when appropriate. Support governance and process improvement initiatives designed to strengthen customer experience and operational execution across the order lifecycle. Ensure customer and program activities comply with applicable internal policies, procedures, regulations, and guidelines. Collaborate across multidisciplinary teams to maintain alignment, improve communication, and support the successful delivery of large-scale energy programs. Requirements Bachelor’s degree required, preferably in electrical engineering or a related technical discipline. 10+ years of total professional experience, including at least 5 years in customer-facing roles involving the sale or management of large project solutions. Proven experience managing strategic customer relationships, complex programs, commercial activities, contract negotiations, and terms and conditions. Strong understanding of customer engagement, stakeholder management, risk assessment, mitigation, and cross-functional coordination. Experience working across multiple business units and coordinating diverse internal and external stakeholders. Knowledge of the energy market and competitive landscape is strongly preferred. Experience working with Developers, EPCs, Data Centers, Oil & Gas, or Renewable Energy organizations is an advantage. Strong commercial and negotiation skills, with the ability to balance customer expectations and business priorities. Excellent communication and relationship-building skills, with the confidence to engage customers, project teams, legal teams, and senior executives. Strong organizational skills and the ability to manage multiple priorities across complex, long-term programs. Ability to identify issues proactively, develop practical solutions, and escalate critical matters effectively. Existing authorization to work in Canada is required. Benefits Competitive compensation and bonus opportunities. Comprehensive group insurance, including medical, dental, life, and disability coverage. Access to telemedicine services. Pension plan with an attractive employer contribution. Paid leave and workplace flexibility in line with company programs and policies. 24/7 employee and family assistance program. Fitness and wellness program. Learning and development opportunities through cross-functional projects and customer-facing initiatives. Hybrid work-from-home policy. Opportunities to contribute to major energy programs and work across diverse business functions. How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Coordinate commercial, contractual, and operational activities for major energy programs across Western Canada. Act as a trusted advisor to customers while aligning internal business units to ensure successful project execution and delivery.

Requires a Bachelor's degree, preferably in electrical engineering, and over 10 years of professional experience with at least 5 years in customer-facing roles. Must have proven expertise in managing complex programs, contract negotiations, and strategic customer relationships within the energy sector.

• Competitive Compensation • Bonus Opportunities • Medical Insurance • Dental Insurance • Life Insurance • Disability Coverage • Telemedicine Services • Pension Plan • Paid Leave • Workplace Flexibility • Employee And Family Assistance Program • Fitness And Wellness Program • Learning And Development Opportunities • Hybrid Work-From-Home Policy

• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Account Management
• Program Management
• Contract Negotiation
• Stakeholder Management
• Risk Mitigation
• Customer Relationship Management
• Commercial Coordination
• Project Lifecycle Management
• Governance
• Cross-functional Collaboration
• Energy Market Knowledge
• Strategic Planning
• Issue Resolution
• Operational Execution
• Communication
• Organizational Skills

• Energy
• Management & Leadership
• Engineering
• Sales
• Customer Service & Support

Formation minimale

Baccalauréat

Expérience minimale

10+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte