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A prominent organization in the financial sector is seeking exceptional talent through Aquent, a trusted partner in connecting top professionals with groundbreaking opportunities. This institution is at the forefront of innovation, shaping the future of digital experiences and impacting millions of users. Your work will not only shape digital offerings but also elevate the entire design research practice, making a tangible impact on strategic digital transformation efforts. Step into a pivotal role where you will spearhead research strategies that redefine our digital ecosystem. This is your chance to blend deep user empathy with strategic business acumen, translating complex data into compelling, actionable insights that directly influence senior leadership and drive executive decisions. You will be instrumental in shaping the future of digital experiences, contributing significantly to key initiatives and elevating the visibility and impact of design research across the organization. What You Will Work On Strategic Advisory: Lead discussions with Design and cross-functional teams on overarching research strategies. Provide expert recommendations and contribute heavily to developing new, cutting-edge research methodologies. Cross-Pollination: Direct and mentor Design peers on research methodologies, share pre-existing insights with broader stakeholders, and collaborate with fellow researchers to tackle shared questions and deepen organization-wide user understanding. Business Alignment: Deeply understand business needs and goals. Evaluate and prioritize research activities to support core business objectives, identifying key stakeholders to build trust and elevate the visibility and impact of design research. Research Planning & Systems: Lead the planning, organization, and development of scalable systems for evaluating and prioritizing research topics, questions, and activities to achieve critical goals. Execution & Moderation: Lead the design and moderation of complex research activities, including multi-stage studies and live sessions, to evaluate prototypes, map user needs, and validate design principles (with a heavy emphasis on Accessibility and Inclusive Design). Synthesis & Influence: Drive the collation, synthesis, and translation of complex, highly technical data sets into actionable insights. Lead stakeholders through the design decision-making process and present compelling findings to senior and executive-level leadership. Practice Advocacy: Act as a champion for the Design Research discipline within the organization, building strong cross-functional relationships and providing expert guidance to adjacent teams. Mentorship & Standards: Establish and enforce Design Research standards, tools, and processes across the design team. Provide hands-on coaching and guidance to junior team members to elevate their capabilities and foster career growth. Must-Have Qualifications What You Need to Succeed Education: BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Human-Computer Interaction (HCI), Computer Science, Design (Interaction, Product, Industrial, Graphic), or a related field (or equivalent practical experience). Experience: A minimum of 7 years of dedicated experience in Design Research, ideally with a proven track record of driving projects end-to-end. Technical Mastery: Deep technical understanding of design research theory, tools, and a robust working knowledge of a wide variety of qualitative and quantitative methodologies. Cross-Functional Collaboration: Proven experience successfully embedding within and collaborating across cross-functional product and engineering teams. Nice-to-Have Qualifications Advanced Degree: MA/MS degree or specialized certification in HCI, Psychology, Anthropology, Design, or a related field. Enterprise Agile Experience: Experience navigating large, complex organizations and thriving within an Agile product development environment. Product Delivery: Direct experience contributing to the successful launch of a commercial digital offering. AI Expertise: Direct experience researching or designing for AI-based applications and emerging technologies. Design Thinking: A deep appreciation for and mastery of “Design Thinking” frameworks. Core Behavioral Competencies Business Acumen: Ability to effortlessly connect granular research findings to high-level business goals and strategic product decisions. Navigating Ambiguity: A proactive, self-starting mindset with strong judgment and the ability to drive projects independently from concept to completion through ambiguous landscapes. Facilitation & Collaboration: Exceptional communication and facilitation skills, with an open-minded approach to feedback and diverse perspectives. Lean Mindset: A lean approach to research—knowing how to balance speed and rigor to deliver maximum value without unnecessary overhead. About Aquent Talent Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. Client Description Are you ready to join a distinguished financial institution that is committed to empowering clients and communities? Our client is a leading provider of banking and financial services, renowned for its customer-centric approach and innovative solutions. With a rich history of success and a strong focus on diversity and inclusion, our client is dedicated to building a better future for all. Join us in our mission to make a positive impact and drive meaningful change.

Ce que vous ferez

Lead the design and execution of complex research strategies to influence senior leadership and drive digital transformation. Mentor junior researchers and establish organizational standards for design research methodologies and tools.

Exigences

Requires a minimum of 7 years of dedicated design research experience and a bachelor's degree in a related field such as Psychology or HCI. Candidates must demonstrate mastery of qualitative and quantitative methodologies and the ability to collaborate across cross-functional product teams.

Avantages

• Subsidized Health Insurance • Vision Insurance • Dental Insurance • Paid Sick Leave • Retirement Plan With Match • Free Online Training

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Design Research
• Qualitative Research
• Quantitative Research
• User Empathy
• Strategic Advisory
• Accessibility
• Inclusive Design
• Design Thinking
• Stakeholder Management
• Mentorship
• Research Planning
• Data Synthesis
• Agile Methodology
• Cross-functional Collaboration
• Business Acumen
• User Experience (UX)

Domaines d’emploi

• Science & Research
• Art & Design
• Finance & Accounting
• Management & Leadership
• Technology