Kay Adebuji

Business Systems Analyst with over 13 years of experience delivering complex software, data-driven platforms, and enterprise digital solutions within matrixed business environments. Deep experience in business requirements gathering, BRDs, FRDs, user stories, acceptance criteria, source-to-target data mapping, process modeling, and system integration across complex technical ecosystems. Strong background supporting AdTech operations, Ad sales, air-time inventory, audience research platforms, and data intelligence workflows tailored to business stakeholder needs. Skilled in Agile, hybrid, and traditional SDLC frameworks, driving sprint planning, backlog prioritization, model validation workshops, UAT execution, and production release management. Technical experience working alongside data science, engineering, and vendor teams to validate AI/ML concepts, optimization engines, and data pipelines for forecasting and predictive analytics. CBAP and PMP-certified analyst with strong stakeholder management, cross-functional leadership, structured problem-solving, and a focus on compliance, SOX governance, and measurable business value.

• Agile
• Jira
• Scrum
• SQL

1. Senior Business Analyst

   CIBC

   juill. 2025 to Aujourd’hui

   • Serve as the primary liaison between business units, data science teams, and technology partners to define, refine, and prioritize functional and analytical requirements for AI-enabled software solutions. • Elicit, author, and maintain detailed user stories, acceptance criteria, business rules, and input/output definitions for predictive forecasting, dynamic pricing optimization, and audience targeting models. • Facilitate requirements alignment sessions, model design reviews, and validation workshops across business stakeholders, machine learning engineers, and third-party AdTech vendors. • Conduct rigorous data validation and source-to-target mapping to verify the accuracy, interpretability, and operational integrity of model outputs fed into core business reporting systems. • Lead end-to-end User Acceptance Testing (UAT) planning and execution, partnering with business users to confirm that AI-driven insights conform to predefined business rules and performance metrics. • Coordinate cross-functional delivery schedules for scheduled AI model releases, ensuring strict compliance with internal SDLC standards, change management protocols, and SOX audit requirements. • Monitor operational solution performance post-deployment, gathering end-user feedback and tracking data quality anomalies to prioritize continuous platform enhancements in the product backlog. • Design tailored user documentation, workflow guides, and training programs to support change management and accelerate business user adoption of automated decisioning tools.

2. Senior Business Systems Analyst

   Royal Bank of Canada

   févr. 2023 to déc. 2024

   • Supported enterprise systems transformation during large-scale banking integration by analyzing system impacts, migration needs, and data dependencies across legacy platforms. • Authored business requirements, functional specifications, user stories, and end-to-end process maps across core lending, payment, and financial reporting systems. • Created detailed source-to-target data mapping documents to execute data reconciliation, ensure data integrity, and support complex platform migration paths. • Evaluated cross-platform dependencies and conducted gap analysis across CRM, ERP, IAM, and transactional reporting tools to align operational workflows. • Facilitated JAD sessions, requirements walkthroughs, and backlog refinement meetings with operations, compliance, legal, and technology delivery teams. • Supported system integration validation, UAT execution, defect triage, and deployment readiness reviews across core enterprise business platforms. • Partnered with QA teams to construct traceability matrices, validate functional coverage, and resolve defects prior to major system releases. • Analyzed transaction logs and dataset structures using SQL and Excel to resolve functional discrepancies and guide implementation decisions. • Mentored team members on requirements standards, workflow mapping techniques, and SDLC best practices to improve overall team delivery quality.

3. Business Analyst

   IAN Martin Consulting (Scotiabank)

   mars 2021 to sept. 2022

   • Analyzed and documented business and functional requirements to support retail analytics, financial reporting, and enterprise data transformation programs. • Translated complex business user requests into clear user stories, process models, business rules, and acceptance criteria for software engineering teams. • Supported regulatory compliance enhancements by conducting business impact assessments and defining functional specifications for automated reporting tools. • Hosted interactive discovery workshops with cross-functional business units, compliance partners, and technical architects to shape solution designs. • Ran SQL queries and built analytical spreadsheets to conduct data reconciliation, validate transactional outputs, and investigate platform anomalies. • Collaborated with testing groups during SIT and UAT phases to design test cases, track defect resolution, and verify delivered system features. • Built complete requirements packages, operational workflow diagrams, and status tracking dashboards to ensure clear project visibility. • Guided junior business analysts on requirements management frameworks, user story writing techniques, and Agile delivery standards. • Evaluated existing operational processes to identify functional bottlenecks and recommend system enhancement candidates. • Maintained close coordination with external software vendors to review delivery timelines, functional specs, and release artifacts.

4. Business Systems Analyst

   Access Bank Plc

   avr. 2019 to févr. 2021

   • Supported enterprise software updates, portal enhancements, payment workflow automation, and core system modernization initiatives. • Gathered business requirements, authored functional specifications, and constructed current-state and future-state process maps. • Partnered with product managers, operations teams, and engineering leads to evaluate business needs and convert them into actionable software specs. • Executed gap analysis and system impact reviews during major organizational platform consolidations to identify data mapping needs. • Utilized SQL and Excel to examine operational data flows, validate functional specifications, and investigate production defects. • Assisted with SIT, UAT execution, defect triage sessions, and post-implementation validation across web and backend operational systems. • Drafted user guides, process documentation, and functional walkthroughs to bridge communication gaps between technical teams and end users. • Identified manual process bottlenecks and detailed automation requirements that improved operational throughput across internal teams. • Maintained traceability matrices to ensure all business-critical requirements were developed and tested prior to production rollout.

5. Business Process Consultant, Customer Experience

   Diamond Bank Plc

   nov. 2012 to mars 2019

   • Supported digital enterprise transformation programs focused on CRM tools, core platform enhancements, and customer portal workflows. • Documented business requirement documents, functional specs, user stories, and process flow diagrams for software implementation projects. • Evaluated operational workflows, identified functional gaps, and collaborated with IT teams to define target platform capabilities. • Facilitated requirements discovery sessions with operations, credit management, IT, and external vendors to align on project objectives. • Coordinated user testing phases, tracked system defects, and validated technical deliverables against business acceptance criteria. • Engaged daily with developer teams and business users to resolve functional ambiguities and manage changing requirements scope. • Created operational documentation, governance materials, and standard operating procedures to support continuous process improvement. • Recommended workflow automation concepts that reduced manual processing steps and enhanced service delivery consistency. • Monitored system rollout activities and provided post-go-live operational support to ensure smooth user transitions. • Prepared executive updates and process performance reports to keep project sponsors informed of transformation progress.

1. University of Lagos

   Master of Business Administration (MBA)

2. University of Ado-Ekiti

   Bachelor of Arts, Philosophy

• Certified Business Analysis Professional (CBAP)

  IIBA

• Project Management Professional (PMP)

  PMI