Coordonnateur - Centre d'affaires Immobilier

Résumé du poste

Coordinate administrative tasks for multi-residential real estate financing files, including preparing, reviewing, and following up on documentation and supporting Account Managers. Maintain accurate and compliant client files, resolve operational issues, coordinate with clients and internal stakeholders, and contribute to process improvements and related projects.

Détails du poste

Founded inMontrealin 1846, Laurentian Bank is committed to serving its customers and fostering deep relationships with specialized groups. Laurentian Bank runs operations acrossCanada– primarily in Québec andOntario– as well as inthe United Statesand competes where it sees market opportunity and has an edge, while harnessing the power of partnerships and collaboration. This role sits within Laurentian Bank. Under the supervision of the Director, Customer Experience, the Coordinator supports Account Managers in managing multi-residential real estate financing files. The incumbent is responsible for the administrative coordination of financing files, the preparation and follow-up of documentation, and ensuring compliance requirements are met. They contribute to delivering a high-quality client experience throughout the lifecycle of financing files. CONTRACT Responsibilities Client and Business Team Support Provide administrative follow-up on multi-residential financing files. Prepare, review, and submit the documentation required to process financing requests. Conduct follow-ups with clients, partners, and internal stakeholders. Support Account Managers in the day-to-day management of their portfolios. Assist in resolving administrative or operational issues related to financing files. Document Management and Compliance Ensure the accuracy, completeness, and compliance of client files. Participate in periodic file updates and regulatory compliance activities. Collaborate with internal teams to ensure efficient and compliant file processing. Continuous Improvement Participate in optimizing administrative and operational processes. Contribute to various projects related to real estate financing, compliance, or client experience. Perform any other related duties that support the effective functioning of the team. Qualifications College diploma (DEC) or university degree in administration, finance, accounting, real estate, or a related field. Knowledge of multi-unit residential real estate financing (an asset). Excellent organizational skills and ability to manage competing priorities. Strong attention to detail and accuracy. Strong customer service orientation. Good proficiency with the Microsoft Office suite. Team-oriented, self-motivated, and proactive. Desired Competencies Client-focused mindset Organizational and priority management skills Attention to detail and accuracy Collaboration and teamwork Effective communication skills Independence and initiative Adaptability and problem-solving abilities Inclusion and Accessibility At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community. We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know. PIPEDA We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you. We also use artificial intelligence (AI) tools during parts of our recruitment process to support fair and efficient hiring decisions.

Ce que vous ferez

Coordinate administrative tasks for multi-residential real estate financing files, including preparing, reviewing, and following up on documentation and supporting Account Managers. Maintain accurate and compliant client files, resolve operational issues, coordinate with clients and internal stakeholders, and contribute to process improvements and related projects.

Exigences

A college diploma or university degree in administration, finance, accounting, real estate, or a related field is required; knowledge of multi-unit residential real estate financing is an asset. Candidates should have strong organizational and prioritization skills, attention to detail, customer service orientation, Microsoft Office proficiency, and the ability to work collaboratively and proactively.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Sens de l’organisation · Souhaitée
• Regulatory Compliance · Souhaitée
• Collaboration · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée
• Microsoft Office · Souhaitée
• Process Improvement · Souhaitée
• Priority Management · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative Coordination
• Real Estate Financing
• Multi-Residential Financing
• Document Management
• Regulatory Compliance
• Client Follow-Up
• Portfolio Support
• Customer Service
• Organization
• Priority Management
• Attention to Detail
• Microsoft Office
• Communication
• Collaboration
• Problem-Solving
• Process Improvement

Domaines d’emploi

• Finance & Accounting
• Administrative
• Customer Service & Support

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