service centre manager – retail

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Retail business. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Implement price and credits policies. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 5-10 people. Area of specialization: Operations management. Personal suitability: Adaptability. Analytical. Collaborative. Creativity. Energetic. Hardworking. Integrity. Proactive. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Ability to multitask. Employment terms options: Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day. Overtime required. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Health benefits: Health care plan. Financial benefits: Commission. Long term benefits: Long-term care insurance.

• Health care plan • Commission • Long-term care insurance

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Additional information Personal suitability Adaptability Analytical Collaborative Creativity Energetic Hardworking Integrity Proactive Time management Client fo

Formation minimale

Certificat de métier

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25 août 2026