Global cloud services provider dedicated to reaching the unreachable. ☁️
Amsterdam, North Holland
Leaseweb is a leading Cloud services and Infrastructure-as-a-Service (IaaS) provider serving a worldwide portfolio of 20,000 customers ranging from SMBs to Enterprises. Services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Content Delivery Network, Cyber Security Services, and Dedicated Servers supported by exceptional customer service and technical support. With more than 80,000 servers under management, we have provided infrastructure for mission-critical websites, Internet applications, e-mail servers, security, and storage services since 1997. We have a global footprint of 20+ data centers across Europe, Asia, Australia, and North America, all of which are backed by a superior global network with a total capacity of more than 10 Tbps.
Hybride · Montréal
Serve as the primary contact for customer service, technical, and administrative requests; assess, prioritize, and resolve routine inquiries or route specialized issues to the appropriate teams. Own assigned tickets through resolution, keep customers informed, escalate complex or urgent cases, and identify opportunities to improve customer experience and processes.