Customer service representative supervisor

Education: College/CEGEP Experience: 1 year to less than 2 years Tasks Establish work schedules and procedures Examine and verify the accuracy of work Identify workers' training needs Prepare and submit reports Train staff/workers in job duties, safety procedures and company policies Conduct performance reviews Perform same duties as workers supervised Co-ordinate, assign and review work Requisition materials and supplies Screening questions Do you have experience working in this field? Employment terms options Evening Employment terms options Morning Day Work Term: Permanent Work Language: English Hours: 30 hours per week

The supervisor is responsible for coordinating and reviewing the work of customer service representatives, including establishing schedules and procedures. They also handle staff training, performance reviews, and the requisition of necessary materials.

Candidates must have a college or CEGEP education and between one and two years of experience in the field. Proficiency in English is required for this permanent role.

• Assurance qualitéSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Work Scheduling
• Quality Assurance
• Training
• Performance Reviews
• Staff Coordination
• Reporting
• Resource Management
• Safety Procedures

• Customer Service & Support
• Management & Leadership
• Logistics
• Transportation
• Administrative

Formation minimale

Diplôme collégial

Expérience minimale

0+ ans

Postuler avant le

15 sept. 2026

Langue de l’offre

anglais

Heures de travail

30 heures par semaine

Niveau d’expérience

Mid-Senior level