Senior Office & Operations Manager

The Opportunity McLarens Aviation is seeking an experienced Senior Office & Operations Manager to join our Montreal office. This is a key role supporting the growth and success of our Canadian Aviation business. You will oversee office operations, business support functions, client service delivery and operational processes, ensuring the smooth running of the business to enable delivery to the highest standards. Key Responsibilities Lead the day-to-day operations of the Montreal office. Manage administrative and business support activities. Oversee operational performance. Act as a key point of contact for clients and stakeholders. Support business planning, operational improvements and growth initiatives. Ensure compliance with company procedures, quality standards and client requirements. Support and develop administrative and operational team members. Coordinate travel, meetings, events and office logistics. About You Essential Experience in an Office Manager, Operations Manager or Business Support leadership role. Strong organisational and project management skills. Experience managing budgets, reporting and business operations. Excellent stakeholder management and client relationship management skills. Strong analytical skills and attention to detail. Advanced Microsoft Office skills. Fluency in English and French. Desirable Experience within aviation, insurance, professional services or a technical environment. Team leadership and people management experience. Experience driving process improvement and operational efficiency. The workplaceSince 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also ahuge opportunity. McLarens is a premier independent loss adjusting and forensic technical servicesfirm, with a global network that delivers consistently excellent service supported by deep localexpertise.Our work spans industries and the globe. From disaster relief to aviation, engineering to naturalresources, our people get everything they need to impact lives on a global scale. We take ourdevelopment seriously and offer careers that empower our people to strive for bigger goals andreach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast anaverage of over 20 years' experience.We’re building a culture where talent shines. Where ambition is everything. And people come first.It's your career, so why compromise? What Drives Us:At McLarens, our commitments shape every experience- for our clients, our people, and thecommunities we serve.• Purpose: Positively impacting people and communities across the globe.• Progress: Excellence, expertise, and growth opportunities.• Place: Our culture of empowerment, support and belonging.The Benefits: Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, ThoughtLeadership, and Accountability. Together, they contribute to an inclusive culture that will help youthrive.Here’s what else we offer:• Compensation: Competitive salary and performance-related incentives. • Development: Access to technical training, global knowledge-sharing, and career growthopportunities.• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,flexible schedule where applicable).• Global Exposure: Opportunity to work with colleagues and clients across different countries.• Inclusive Culture: A collaborative environment where your voice and contribution are valued. Individual progress, global purpose. It’s all here at McLarens. Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

The Senior Office & Operations Manager will lead day-to-day operations, manage administrative support, and oversee operational performance for the Montreal office. They will also act as a key point of contact for clients and stakeholders while driving business planning and process improvements.

Candidates must have significant experience in an Office Manager, Operations Manager, or Business Support leadership role with strong organizational and project management skills. Proficiency in Microsoft Office and fluency in both English and French are required.

• Competitive salary • Performance-related incentives • Technical training • Global knowledge-sharing • Career growth opportunities • Hybrid work • Flexible schedule

• Souci du détailSouhaitée
• Microsoft OfficeSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Office management
• Operations management
• Project management
• Budgeting
• Stakeholder management
• Client relationship management
• Analytical skills
• Attention to detail
• Microsoft Office
• Team leadership
• People management
• Process improvement
• Operational efficiency
• Business planning
• Loss Adjusting
• Operational Efficiency
• Operational Performance Management
• People Management
• Accountability
• Business Operations
• Bilingual (French/English)
• Analytical Skills
• Aviation
• Customer Relationship Management
• Business Planning
• Business Support Systems
• Emergency Management
• Empowerment
• Leadership
• Project Management
• Office Management
• Operations Management
• Operations
• Stakeholder Management
• Team Leadership
• Technical Training
• Process Improvement
• Teamwork
• Detail Oriented

• Management & Leadership
• Administrative
• Consulting
• Finance & Accounting
• Office Operations Manager
• Office Manager (General)
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers

Expérience minimale

5+ ans

Postuler avant le

13 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine