Gestionnaire de compte et de la réussite client
Télétravail · Montreal, Quebec, Canada, Quebec, Quebec, Canada
Manage a portfolio of more than 40 MDR clients from onboarding through renewal, leading client relationships, project-based onboarding, and regular business reviews. Translate security incident data and performance metrics into business value, drive satisfaction and retention, identify expansion opportunities, and coordinate with sales, technical account management, SOC, and billing teams.