Intake Worker

WE’RE HIRING! Intake Worker Language Assessment and Referral Center Temporary Full-Time Posting Date: Location: Wage: Hours of Work: Closing Date: August 11, 2026 Surrey, BC $24.36 per hour (subject to funding model) 35 Hours per week (until January 14, 2027) September 07, 2026 Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community. POSITION OVERVIEW Are you passionate about helping immigrants and refugees thrive in their new Canadian communities? We're looking for an Intake Worker to provide essential operational and administrative support to our Language Assessment and Referral Program. As the first point of contact for clients or Settlement Service providers, you will be at the heart of creating a welcoming environment that sets the tone for their journey to success. If you're organized, compassionate, and ready to contribute to a meaningful cause, we want to hear from you! Reporting to the Program Manager, our selected candidate will support the delivery and coordination of language assessment and referral services, ensuring adherence to operating standards and protocols. Key tasks include screening applicants to validate eligibility for services, scheduling assessments, managing client interactions, and maintaining accurate records. The role involves liaising with Language Assessors and Program Managers, supporting clients with special needs, and fostering community engagement by building partnerships with local organizations. The Intake Worker will also assist in reporting, data management, and ensure compliance with privacy policies. *A job description attachment is available to download for more detailed scopes and responsibilities of the position. QUALIFICATIONS The ideal candidate will have post-secondary education or relevant experience in social services or office administration, with experience working with newcomers, vulnerable populations, and/or volunteers. Administrative experience and knowledge of LINC or Adult ESL programs are an asset, as well as a Level 1 First Aid certificate, Class 5 Driver’s License, and a reliable vehicle. Strong organizational, communication, and interpersonal skills are essential, along with proficiency in Microsoft Office, critical thinking, and the ability to work independently in a fast-paced, multicultural environment. Flexibility, cultural sensitivity, and a team-oriented attitude are key attributes. This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice. HOW TO APPLY If you are interested in this exciting opportunity, please submit your RESUME and COVER LETTER through the “APPLY” button. We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted. The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.

The Intake Worker provides essential administrative and operational support to the Language Assessment and Referral Program. Key duties include screening applicants for eligibility, scheduling assessments, and maintaining accurate client records while fostering community partnerships.

Candidates should have post-secondary education or relevant experience in social services or office administration. Proficiency in Microsoft Office and the ability to work in a multicultural environment are essential, along with a valid driver's license and the ability to pass a background check.

• CommunicationSouhaitée
• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Client screening
• Data management
• Communication
• Interpersonal skills
• Microsoft Office
• Critical thinking
• Cultural sensitivity
• Record keeping
• Scheduling
• Community engagement
• Conflict resolution
• Administrative Support
• Office Administration
• First Aid Certification
• Administrative Functions
• Valid Driver's License
• Compassion
• Social Work
• Critical Thinking
• Data Management
• Higher Education
• Interpersonal Communications
• Language Assessment
• Organizational Communications
• Program Management
• Team Oriented
• Collaboration
• Coordinating
• Cultural Sensitivity

• Social Services
• Administrative
• Customer Service & Support
• Intake Worker
• Social / Human Services Specialist
• Social Work Associate Professionals
• Community and Social Service Specialists, All Other

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

35 heures par semaine