Your One-Stop Managed IT and Cybersecurity Services for Business Excellence.
Markham, Ontario
Founded in 1995, Pathway Communications specializes in providing innovative and cost-effective IT and communication solutions for businesses of all sizes. Rooted in Canada, we offer a wide range of services, including Managed IT Services, Cybersecurity Solutions, Data Center, Cloud, Colocation, Voice, Data, and Internet, to help our clients stay connected and operate securely in today’s fast-paced world. Pathway employs over 150 qualified and trained staff on three continents and operates fully-equipped data centers in Markham, Toronto, and Montreal. All of our services are designed to pass through our Tier III data center backed up with ISO 9001:2015, ISO 27001:2013 certification, and SOC 2 Type II compliancy for the ultimate reliability, security, and privacy.
Sur place · Markham
The Manager IT is responsible for overseeing 24/7 service desk operations, ensuring SLA compliance, and managing client onboarding and project delivery. They will also lead and mentor teams while driving continuous improvement and identifying revenue growth opportunities within their client portfolio.
Sur place · Toronto
The technician provides front-line technical support by diagnosing and resolving hardware, software, and network issues for users. They are also responsible for managing incident tickets, performing system maintenance, and providing hands-on AV support.
Sur place · Markham
The Manager IT oversees the full lifecycle of service delivery and 24/7 contact center operations for a client portfolio. The role involves leading multi-location teams, managing technical infrastructure, and driving business growth through a trusted-advisor approach.
Hybride
Employment Type: Independent Contractor Role: Technical Support Specialist Location: HYBRID (2-days in office) - 95 Apple Creek Blvd., Markham Contract Term: 3months can be extended based on Client requirement Shift timings: 9am to 5pm Monday to Friday with flexible hours sometimes Company: Pathway Communications Hourly pay rate - CAD$18.00 About Pathway Communications Pathway has been a pioneer in IT Managed Services. Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach. Our clients rely on us as their sole sou…
Sur place · Markham
The role involves creating and editing compelling responses to RFPs, RFQs, and RFIs for managed IT and cybersecurity services. Responsibilities include collaborating with technical experts to translate complex requirements into clear, client-facing proposal content.
Sur place · Markham
The role involves creating and editing compelling responses to RFPs, RFQs, and RFIs for managed IT and cybersecurity services. Responsibilities include collaborating with technical experts to translate complex requirements into clear, client-facing proposal content.
Sur place · Markham
The Technical Writer will create, edit, and submit responses to RFPs, RFQs, and RFIs, transforming technical and business requirements into clear proposals. They will collaborate with experts to draft content and maintain a library of reusable proposal materials.
Sur place · Markham
The role involves collaborating with sales teams to recommend telecom solutions and delivering product presentations to clients. Additionally, the executive manages customer onboarding, handles service requests, and ensures SLA compliance to maintain high customer satisfaction.
Sur place · Markham
The role involves engaging with clients to understand their needs and recommending suitable telecom solutions while ensuring a seamless customer experience. Responsibilities include onboarding new customers, managing service requests, and tracking accounts to ensure satisfaction.