Night Auditor

We are looking for a Night Auditor to join our team! Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you! Job Description As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable. Key Focuses Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions. Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate. Efficiently books guest reservations requested by phone, in person, or online. Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches. Completes daily auditing, balancing, and closing procedures accurately and efficiently. Experience/Passions/Education Previous experience in front desk, night audit, or in a hotel is an asset. Advanced math and bookkeeping skills. Strong communication and interpersonal skills. Tech-savvy. Amazing Perks Competitive wages and Health and Wellness benefit plan. Paid on-the-job training with additional learning opportunities. Growth and development opportunities, both personal and professional. Personal days: 5 per year after 90 days of continued full-time employment. Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels. Pomeroy Stay Travel Program. Food and Beverage discounts at the Botanicus Kitchen + Bar. Working Conditions This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk. At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived. About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

The Night Auditor is responsible for balancing and closing the day's business accurately while ensuring the safety of guests and employees. They manage front desk operations, process payments, and maintain a professional environment to maximize room revenue.

Previous experience in hotel front desk or night audit is considered an asset. Candidates should possess advanced math and bookkeeping skills along with strong communication abilities.

• Health and Wellness benefit plan • Paid on-the-job training • Growth and development opportunities • Personal days • Marriott Employee Travel program • Pomeroy Stay Travel Program • Food and Beverage discounts

• Tenue de livresSouhaitée
• Résolution de problèmesSouhaitée
• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Night Audit
• Bookkeeping
• Mathematics
• Problem Solving
• Customer Service
• Front Desk Operations
• Payment Processing
• Communication Skills
• Interpersonal Skills
• Tech-savvy

• Hospitality
• Customer Service & Support
• Finance & Accounting
• Administrative

Expérience minimale

0+ ans

Postuler avant le

11 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level