Shift Leader

$19.00–$21.00/hour + tip-out | Full-Time & Part-Time | Leadership Opportunity Red Robin Langley is hiring Shift Leaders to help lead our restaurant team at 19705 Fraser Hwy #530, Langley, BC V3A 7E9. This is a hands-on leadership role for someone who enjoys working alongside the team, solving problems, supporting great guest experiences, and helping keep restaurant operations running smoothly. Whether you already have leadership experience or you’re a strong restaurant team member who is ready to take the next step, this can be a great opportunity to build your leadership skills and develop toward restaurant management. PAY & BENEFITS * $19.00–$21.00/hour base wage * Additional tip-out * Full-time and part-time positions available * Flexible day, evening, and weekend scheduling * Discounted meals for team members and immediate family * Health benefits available for eligible full-time team members * Employee referral bonuses * Leadership training and development * Opportunities to develop toward Assistant Manager and other restaurant leadership roles WHAT YOU’LL DO As a Shift Leader, you’ll work alongside the restaurant team while helping lead the shift and maintain strong operational standards. Your responsibilities will include: * Helping lead opening, closing, and busy restaurant shifts * Supporting Servers, Hosts, kitchen team members, and other restaurant positions * Keeping restaurant service and operations organized throughout the shift * Coaching and supporting team members in the moment * Helping set priorities and keeping the team focused during busy periods * Responding to guest concerns and helping find quick, professional solutions * Supporting food quality, hospitality, cleanliness, and restaurant standards * Helping ensure food-safety and workplace-safety procedures are followed * Communicating with restaurant managers about staffing, guest concerns, and operational needs * Leading by example and helping create a positive, respectful team environment WHO WE’RE LOOKING FOR We’re looking for someone who: * Has experience working in a restaurant, hospitality, or similar customer-focused environment * Is comfortable taking responsibility and helping lead a team * Communicates clearly and works well with different personalities * Can stay organized while managing multiple priorities * Remains calm and makes good decisions during busy shifts * Is dependable, accountable, and willing to lead by example * Enjoys coaching and supporting other team members * Takes pride in great guest service and restaurant execution * Is available for a combination of day, evening, weekend, and holiday shifts Previous experience as a Shift Leader, Shift Supervisor, Lead Server, Lead Cook, Supervisor, or similar leadership position is an asset. We’re also interested in experienced restaurant team members who have demonstrated strong performance and are ready to take their first formal leadership step. FLEXIBLE ROLE OPPORTUNITIES Depending on your experience, availability, and restaurant needs, there may also be opportunities to work in other trained restaurant positions in addition to your Shift Leader shifts. This can be a great fit for someone who wants to continue working directly with guests or the kitchen team while developing their restaurant leadership experience. DEVELOP YOUR LEADERSHIP CAREER A Shift Leader role is an opportunity to learn more about the overall operation of a restaurant while developing practical leadership experience. You’ll build skills in: * Leading restaurant shifts * Coaching and developing team members * Guest recovery and problem-solving * Restaurant organization and communication * Food quality and service execution * Operational and safety standards * Team leadership and accountability Strong Shift Leaders who demonstrate consistent performance, leadership, and operational ability may have opportunities to develop toward Assistant Manager and other restaurant management positions as opportunities become available. JOB DETAILS * Position: Shift Leader * Location: Red Robin Langley, 19705 Fraser Hwy #530, Langley, BC V3A 7E9 * Job Types: Full-time and Part-time * Base Wage: $19.00–$21.00/hour * Additional Compensation: Tip-out * Schedule: Days, evenings, weekends, and holidays based on restaurant needs * Work Location: In person JOIN OUR TEAM If you’re an experienced restaurant team member who is ready for more responsibility—or an existing leader looking for an opportunity to continue developing—we’d love to hear from you. Apply today and take the next step in your restaurant leadership career with Red Robin Robson. Proud to be locally owned and operated. Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that restaurant, and each franchisee is solely responsible for the application process associated with its job postings. Red Robin is an Equal Opportunity Employer.

The Shift Leader is responsible for overseeing daily restaurant operations, maintaining service standards, and supporting the team during shifts. They also handle guest concerns, ensure food safety compliance, and assist in coaching staff to foster a positive work environment.

Candidates should have previous experience in a restaurant or customer-focused environment and demonstrate strong leadership potential. The role requires the ability to manage multiple priorities, communicate effectively, and remain calm during busy periods.

• Tip-out • Flexible scheduling • Discounted meals • Health benefits • Employee referral bonuses • Leadership training and development

• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée
• LeadershipSouhaitée
• Salubrité alimentaireSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Restaurant operations
• Team coaching
• Guest service
• Problem-solving
• Conflict resolution
• Food safety
• Operational standards
• Staffing coordination
• Communication
• Organization
• Decision making
• Food Quality Assurance And Control
• Accountability
• Restaurant Management
• Cleanliness
• Customer Service
• Food Safety And Sanitation
• Franchising
• Problem Solving
• Leadership Development
• Operations
• Safety Standards
• Coaching
• Restaurant Operation
• Team Leadership
• Scheduling
• Workplace Safety
• Customer Complaint Resolution

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine