Field Supervisor - Toronto (Part-time)

Field Supervisor - Toronto (Part-time) Application Deadline: 4 September 2026 Department: Operations - Field(OPS001) Employment Type: Part Time Location: I9-430_66 WELLINGTON ST W Reporting To: Location Manager Compensation: $22.00 / hour Description The Field Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Field Supervisor works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws. Must be available Evenings and/or Overnight. Key Responsibilities Provide positive customer service experiences for all Impark customers and clients Ensure location is operated and maintained to Impark’s company standards Assist customers with meters Direct customers into parking facilities Process refunds Provide information to customers on long term parking options Process cash transactions and deposits Daily site inspections and equipment checks Maintenance of site system software Correspondence and communication with all company departments as needed. Reporting and requesting of equipment servicing/repairs Work outdoors, exposed to all weather conditions Manage site staff Other duties as assigned by manager Wear assigned uniform Ability to work independently and in a team environment Must be mobile and able to cover the entire site Must be able to work outdoors through inclement conditions Staff Supervision Coordination of staffing for attended site based on regular manpower requirements and site activity. Staff disciplinary action when required, including issuing of written warnings. Subsequent monitoring and follow up action, and participation in grievance/dismissal proceedings. Monitoring of personnel to ensure compliance with company uniform and service standards. Completion of paperwork related to staff hiring, transfer, termination, and hours worked. Lot Maintenance/Set-Up Regular review of the lot’s physical condition including signage, surface, lighting, automated equipment, etc. Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed. Liaison with contractors, maintenance department, equipment suppliers, and Landlord/Property Manager Ensure that all accounting and contract information is distributed to ensure appropriate internal set up of site. Skills, Knowledge and Expertise Excellent verbal and written communication skills. Customer service oriented. Pleasant and energetic personality. Excellent working knowledge of Microsoft Office and Citrix based applications. Hands on working knowledge of parking equipment and related software. Ability to multi-task. Able to work and thrive in a fast paced environment. Ability to prioritize tasks in an ever changing environment. Benefits Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family

The Field Supervisor is responsible for ensuring safe and efficient parking operations while delivering excellent customer service. They also manage site staff, oversee facility maintenance, and handle administrative tasks such as reporting and equipment servicing.

Candidates must possess strong communication skills, a customer-oriented personality, and proficiency in Microsoft Office and Citrix applications. The role requires the ability to work outdoors in all weather conditions and manage site personnel effectively.

• Employee Assistance Program • Paid Vacation

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Staff Supervision
• Site Maintenance
• Microsoft Office
• Citrix
• Parking Equipment Operation
• Conflict Resolution
• Communication
• Multi-tasking
• Problem Solving
• Reporting
• Equipment Repair Coordination
• Site Inspection
• Energetic
• Service Standards
• Accounting
• Mental Health
• Capital Expenditure
• Employee Assistance Programs
• Multitasking
• Operations Management
• Operations
• Safety Standards
• System Software
• Coordinating
• Prioritization

• Customer Service & Support
• Management & Leadership
• Logistics
• Administrative
• Field Supervisor
• Construction Site Manager
• Construction Managers

Expérience minimale

0+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Canada