We grow and create joy as one pack.
Chicago, Illinois
If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission. Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack. Growing from a single resort to 23 lodges and counting, Great Wolf has spent 25 + years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.
Sur place · Niagara Falls
The Waterpark Attendant is responsible for ensuring the safety and well-being of guests by monitoring pool areas and enforcing facility rules. They also provide exceptional customer service by greeting guests and assisting with flume attractions to ensure a fun and safe experience.
Sur place · Niagara Falls
The Room Attendant is responsible for cleaning and maintaining guest suites to a high standard within allotted timeframes. They must also provide exceptional customer service, manage supplies, and report maintenance issues promptly.
Sur place · Niagara Falls
The IT Help Desk Administrator serves as the primary point of contact for technical support, managing help-desk tickets and troubleshooting software, network, and hardware issues. They are also responsible for setting up workstations, maintaining IT infrastructure, and documenting solutions within the ticketing system.
Sur place · Niagara Falls
The House Attendant supports Room Attendants by transporting linens, supplies, and trash while maintaining the cleanliness and organization of storerooms and corridors. They are also responsible for fulfilling guest requests promptly and ensuring all areas meet the resort's high standards.
Sur place · Niagara Falls
The Lifeguard 2 is responsible for ensuring the safety of all guests in and out of the water by enforcing rules and procedures. They deliver high-quality customer service and maintain the cleanliness and professional appearance of the water park.
Sur place · Niagara Falls
Responsible for maintaining the resort's facility and systems to ensure a safe and clean environment for guests and staff. This includes performing preventive maintenance on HVAC, plumbing, and life safety systems while managing work orders and contractors.