Patient Service Clerk

Job Summary & Requirements The Integrated Stroke Unit and Rehabilitation Inpatient is a 40 bed unit that oversees the acute care needs of patients that have had a stroke, and as soon as they are ready and appropriate for rehabilitation, moves them right into the intensive rehabilitation program. The unit provides best practice stroke care and follows evidence-based clinical pathways. The unit uses evidence-based screening tools, techniques, and equipment to develop each patients' needs and functional goals. The team consists of physicians, registered nurses, registered practical nurses, patient care assistants, dietitians, pharmacists, physiotherapists, occupational therapists, a discharge planner, social worker, a respiratory therapist, a speech language pathologist, a chaplain, unit clerks, and volunteers. Each member has a specific role to play to ensure seamless integration of care and together, they strive to provide exceptional care to each patient and family. As the Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre. As a qualified candidate you will have the following job requirements: Medical Office Administration Certificate/Diploma or Equivalent Program essential Office administration experience in a hospital environment or equivalent Competencies: Computer literacy - Microsoft Office – essential II. Keyboarding skills – 50wpm – essential Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset Current experience in the processing of physicians orders an asset You will be a great fit for this position if you have: Demonstrated commitment to customer service skills. Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team. Demonstrated ability to be flexible and adaptable to a changing work environment Demonstrated ability to prioritize and function effectively in a busy environment Demonstrated problem-solving ability and organizational skills Demonstrated ability to work independently and collaboratively as part of a team. Demonstrated ability to function in a multi-task environment Demonstrated commitment to maintaining confidentiality Demonstrated commitment to ongoing learning

Responsible for reception, communication, and clerical duties within the Integrated Stroke Unit and Rehabilitation Inpatient unit. Ensures seamless integration of care by supporting the interprofessional team and following organizational policies.

Requires a Medical Office Administration Certificate/Diploma and experience in a hospital environment. Essential skills include computer literacy in Microsoft Office and a keyboarding speed of 50wpm.

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Medical Office Administration
• Microsoft Office
• Keyboarding
• Meditech
• Electronic Medical Records
• Appointment Scheduling
• Customer Service
• Oral and Written Communication
• Problem Solving
• Organizational Skills
• Multi-tasking
• Confidentiality

• Healthcare
• Administrative
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

25 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level