restaurant assistant manager

*Job Title: Assistant Restaurant Manager* *Location:* 2296 E Hastings, Vancouver, BC *Hours:* 25?40 hours per week (flexible, includes evenings & weekends) *About Us* We?re a small, independent fish restaurant focused on serving high-quality, affordable food in a relaxed, welcoming environment. We pride ourselves on genuine hospitality, efficient service, and a strong connection with our local community. *Role Overview* We?re looking for an experienced, hands-on assistant manager to lead front-of-house operations. This is a working role for someone who thrives during service, leads by example, and is confident managing both people and performance in a fast-paced environment. *Key Responsibilities* *Service & Floor Leadership* * Run shifts and lead from the floor, ensuring smooth, high-quality service * Deliver exceptional customer experiences and build rapport with regulars (remembering names/faces) * Handle customer feedback and resolve issues professionally * Run expo for dine-in and takeout orders * Help to manage and run the food truck at events *Staffing & Labour Management* * Create staff schedules and manage availability * Actively manage labour during shifts to align with business levels * Train, support, and motivate team members *Cash Handling & Reporting* * Oversee cash handling procedures and end-of-day cash-outs * Review, edit, and verify cash reports using Excel * Ensure accuracy, accountability, and proper reconciliation *Operations & Systems* * Manage takeout orders via POS and phone * Maintain strong communication between front and back of house * Ensure service standards and operational efficiency are consistently met *Stock & Inventory* * Monitor stock levels and assist with ordering * Maintain proper inventory control and reduce waste *Menu Development & Offers* * Edit and update menus based on seasonality * Improve offerings, including cocktails and in-store promotions *Marketing & Social Media* * Support and manage social media activity (content, engagement, promotions) * Help drive traffic and build the restaurant?s local presence *Cleanliness & Standards* * Maintain a clean, organized front-of-house environment * Implement and enforce cleaning schedules and standards *What We?re Looking For* * Proven experience running a restaurant floor * A valid drivers license is preferred * Experience scheduling staff and managing labour effectively * Strong cash handling skills and experience reviewing cash-outs (Excel knowledge preferred) * Ability to contribute to menu updates and improve product offerings (including cocktails) * Comfortable with social media promotion and engagement * Strong organizational skills and attention to detail * A hands-on leader who leads by example during service * Genuine enthusiasm for customer service and building relationships with guests *What We Offer* * 25?40 hours per week depending on season * Competitive hourly wage + tips (based on experience) * A free staff meal and drink after every shift * Supportive, team-focused work environment *How to Apply* We?re looking for someone who genuinely enjoys hospitality, takes pride in running a tight operation, and brings energy to both the team and the guest experience. Job Types: Full-time, Part-time Pay: $21.25-$25.69 per hour Benefits: * Discounted or free food * Store discount Work Location: In person