Receptionist / Administrative Clerk - Union

Our associates celebrate lives. We celebrate our associates. The successful candidate will complete a two-week full-time training period, Monday through Friday, before transitioning to their regular Friday, Saturday and Sunday + required holidays as the normal schedule. Responsible for providing administrative/clerical duties at the location. Other general duties include greeting the general public, answering phones courteously and in a polite manner with a goal to meet or exceed customer expectations. JOB RESPONSIBILITIES Perform day to day administrative duties as required which may include: preparing and reconciling in-house reports, understanding and processing cemetery and funeral contracts, receiving and or processing payments and delinquencies, accurately recording data in the system; ordering cemetery merchandise and office supplies, greeting family members and friends; operating a telephone system; office duties such as filing, inventory management, scanning, liaising with other cemeteries, funeral homes and vendors. Participation in Interment Verification Process Communicates client family needs promptly and accurately to advisors and Funeral Director or other Location Management Creates a sense of concern and empathy with client family members If problems arise, demonstrates a caring attitude while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent Experience One year experience in an office or clerical role Knowledge, Skills and Abilities Working knowledge of office equipment including copiers, printers, fax machines, telephone console Good verbal and written communication skills Ability to apply common sense understanding to carry out written or oral instructions High level of compassion and integrity Problem solving skills Ability to multi-task and set priorities Detail oriented Professional and team player Work CONDITIONS Work Environment Work indoors during all seasons and weather conditions Comply with dress code policy Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 25 pounds Work Hours Ideal Start Date: Monday, September 28, 2026 Probation Period: 75 working days Regular Schedule: Friday, Saturday, and Sunday, 8:30 a.m.–5:00 p.m. (8 hours per day) Statutory Holidays: The position will also be scheduled to work all Canadian statutory holidays when the cemetery is open. The cemetery is closed only two days per year: Christmas Day and New Year’s Day. Working beyond “standard” hours as the need arises Compensation Probationary Rate: $24.00/hour Rate Following Successful Probation: $28.39/hour Postal Code: V5J 1A4 Category (Portal Searching): Operations Job Location: CA-BC - Burnaby

The receptionist will perform daily administrative tasks such as processing contracts, managing inventory, and reconciling reports. They are also responsible for greeting visitors, answering phones, and providing empathetic support to client families.

Candidates must have a high school diploma or equivalent and at least one year of experience in an office or clerical role. Proficiency with office equipment and strong communication skills are required.

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Saisie de donnéesSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Clerical duties
• Customer service
• Data entry
• Inventory management
• Telephone operation
• Report reconciliation
• Contract processing
• Problem solving
• Multi-tasking
• Communication skills
• Compassion
• Integrity
• Detail oriented
• Team player
• Office Supply Management
• Office Equipment
• Calculators
• Empathy
• Data Recording
• Administrative Functions
• Management
• Clerical Works
• Communication
• Inventory Management
• Problem Solving
• Fine Motor Skills
• Merchandising
• Multitasking
• Operations
• Filing
• Detail Oriented

• Administrative
• Customer Service & Support
• Receptionist/Administrative Clerk
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

24 heures par semaine