Manager of Learning and Development
Offre en anglaisThe Manager of Learning and Development provides strategic direction to cultivate a culture of continuous learning aligned with organizational goals. They lead the design and delivery of organization-wide learning structures, focusing specifically on leadership development and guest experience.
- Sur place
- Burlington, ON
- Publié 17 juill. 2026
- Postuler avant le 17 juill. 2027
- 1 poste
Résumé du poste
About Us Our Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team. Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion. Our Brands Jack Astor’s Bar and Grill®SCADDABUSH Italian Kitchen & Bar®Reds® Wine TavernThe Loose Moose® and The Antler RoomDuke's Refresher® + BarAbbey’s Bake House Muskoka Be A Part of Our StoryYour potential is limitless and here’s our investment in you: Competitive Pay Extended Health & Dental Benefits Accelerated Leadership Program Career Development and Mentorship Tuition Reimbursement Program Employee Assistance and Wellness Programs Team Member Meal Discounts Employee Referral Bonus Program Dining Discounts at all Locations RSP Matching About The Job As the Manager of Learning & Development you will be responsible for the following: • Provide strategic direction to cultivate and sustain a culture of continuous learning for all employees. • Align the learning strategy to organizational goals and objectives. • Lead the design, development, and delivery of organization-wide learning structure with a particular emphasis on programs that develop leaders. • Ensure that learning solutions support the brand and have a positive impact on guest experiences. • Keep abreast of trends to align learning with current marketplace conditions and enable strategic responses within an evolving environment. • Lead a team of learning professionals in developing and modeling a culture of learning within service-inspired restaurants. About You Bachelor degree required; Advanced degree in related field (e.g., M.Ed, MA in Education, etc.) strongly preferred. Certificate in eLearning preferred but not required. Certificate in Adult Education preferred but not required. CTDP Certification preferred but not required. Minimum 5 years learning & development experience with at least 2 + years in a leadership role. Track record as a learning visionary and thought leader. Ability to synthesize multiple inputs into key insights which result in actions that achieve desired business results. Ability to design innovative and effective learning solutions for various audiences within the organization. Practical knowledge of learning theory, cutting edge research, and other learning trends. History of strong partnership and collaboration across team and organizational boundaries; able to accomplish goals in a matrixed environment. Proven ability to lead in a fast-paced, constantly changing environment. Demonstrated ability to manage large teams, manage change, influence globally, and enlist Service Inspired Restaurant employees to participate in cross-organizational projects and initiatives. Possess five values that define our people: Hospitality. Enhancing the dignity, comfort and well-being of Our People. Authenticity. Being forthright, truthful and transparent with Our People. Quality. Working to always improve the experience of Our People. Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People. Courage. Acting with conviction in the balanced interest of Our People. Service Inspired Restaurants® is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know. Min CAD $92,800.00/Yr. Max CAD $110,700.00/Yr.
Ce que vous ferez
The Manager of Learning and Development provides strategic direction to cultivate a culture of continuous learning aligned with organizational goals. They lead the design and delivery of organization-wide learning structures, focusing specifically on leadership development and guest experience.
Exigences
A bachelor's degree is required, with a postgraduate degree and certifications in eLearning or Adult Education strongly preferred. Candidates must have at least 5 years of L&D experience, including 2+ years in a leadership role.
Avantages
• Competitive Pay • Extended Health & Dental Benefits • Accelerated Leadership Program • Career Development and Mentorship • Tuition Reimbursement Program • Employee Assistance and Wellness Programs • Team Member Meal Discounts • Employee Referral Bonus Program • Dining Discounts at all Locations • RSP Matching
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Strategic Direction
- Learning Strategy
- Instructional Design
- Leadership Development
- Team Management
- Change Management
- Adult Education
- Stakeholder Collaboration
- Learning Theory
- Performance Analysis
- Matrix Management
- Program Delivery
- Courage
- Influencing Skills
- Continuous Development
- Solutions Support
- Influencing Without Authority
- Learning Strategies
- Business Results
- Thought Leadership
- Research
- Grilling
- Leadership
- Innovation
- Mentorship
- Restaurant Operation
- Visionary
- Honesty
Domaines d’emploi
- Human Resources
- Management & Leadership
- Hospitality
- Food & Beverage
- Education
- Director of Learning and Development
- Curriculum and Instructional Designer / Developer
- Education Methods Specialists
- Instructional Coordinators
Renseignements supplémentaires
- Formation minimale
- Diplôme professionnel
- Expérience minimale
- 5+ ans
- Postuler avant le
- 17 juill. 2027
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine