Temi fasuji
Ouvert aux possibilitésHospitality and food service professional
North York, ON
À propos
Hospitality and food service professional with hands-on experience supporting high-volume restaurant, food truck, and event operations while delivering exceptional guest experiences through efficient service, accuracy, and attention to detail. Experienced in front-of-house and back-of-house operations, including food preparation, order assembly, POS transactions, cash handling, kitchen support, inventory management, sanitation, and maintaining organized service environments. Knowledgeable in food safety practices, safe food handling procedures, WHMIS standards, sanitation requirements, and workplace health and safety protocols to ensure compliance with industry regulations. Skilled in managing multiple customer orders, prioritizing tasks during peak periods, and maintaining quality/accuracy in fast-paced environments. Strong customer service and communication abilities with experience greeting guests, resolving concerns, recommending menu items, processing payments, and creating welcoming experiences for diverse customers. Proven ability to support daily restaurant operations through opening and closing procedures, equipment cleaning, stock replenishment, product rotation, workstation organization, and maintaining service readiness. Demonstrated teamwork and adaptability through collaboration with kitchen staff, front-of-house teams, event personnel, and community volunteers to achieve operational goals and deliver consistent service. Reliable and hardworking team member with strong organizational skills, punctuality, professionalism, and the ability to quickly learn new procedures, menus, systems, and operational standards. Experienced in high-volume event and hospitality settings requiring energy, flexibility, multitasking, and the ability to remain calm and customer focused under pressure.
Compétences
- Manipulation d’argent
- Communication
- Service à la clientèle
- Gestion des stocks
- Travail d’équipe
Expérience
Food Truck Team Member
Fry Factory
janv. 2025 to janv. 2025
Toronto, Canada
Canadian National Exhibition • Delivered fast, friendly, and efficient customer service in a high-volume food truck environment by greeting guests, taking accurate orders, processing payments, and ensuring a positive dining experience. • Prepared, assembled, packaged, and served menu items according to established recipes, portion standards, and food quality expectations while maintaining consistency during peak service periods. • Operated POS systems to process cash, debit, and credit transactions accurately while managing customer orders, handling payments, and maintaining transaction accuracy. • Managed multiple customer orders simultaneously by prioritizing tasks, communicating effectively with team members, and ensuring orders were completed accurately and efficiently. • Followed food safety, sanitation, and safe food handling procedures when preparing ingredients, assembling meals, storing products, and maintaining a clean service environment. • Maintained a clean, organized, and sanitary food truck workspace by sanitizing preparation areas, cleaning equipment, restocking supplies, and supporting opening and closing procedures. • Assisted with inventory management by preparing ingredients, replenishing stock levels, receiving supplies, and ensuring necessary products were available for continuous service. • Promoted menu items and enhanced guest experiences through product recommendations, upselling opportunities, and knowledgeable communication about available food options. • Addressed customer questions and concerns professionally by providing timely solutions, demonstrating service recovery skills, and maintaining a positive brand experience. • Collaborated with food truck team members to support daily setup, operations, and breakdown activities while adapting to changing priorities in a fast-paced event environment.
Day Camp Counsellor
YMCA of Greater Toronto
janv. 2024 to janv. 2025
Toronto, Canada
• Supervised and ensured the health, safety, and well-being of groups of up to 12 children (ages 4–12), maintaining a safe, inclusive, and engaging camp environment in accordance with YMCA policies and child protection standards. • Planned, organized, and facilitated daily recreational programming, including sports, arts and crafts, cooperative games, STEM activities, and team-building exercises that promoted participation, confidence, and personal development. • Built positive relationships with campers, families, staff, and volunteers by providing exceptional customer service, fostering inclusion, and creating a welcoming environment for participants from diverse backgrounds. • Led structured individual/group activities that encouraged teamwork, leadership, communication, social-emotional development, and peer interactions. • Applied effective behaviour management, conflict resolution, and problem-solving techniques to address camper concerns, promote respectful behaviour, and support positive group dynamics. • Maintained compliance with YMCA health and safety procedures by conducting routine site inspections, supporting daily cleaning and sanitization, identifying potential hazards, and promoting safe program practices. • Collaborated with camp staff to coordinate daily schedules, transitions, special events, and recreational programming while adapting activities to meet varying participant needs and abilities. • Demonstrated strong organizational, time management, and multitasking skills by preparing activity materials, managing program logistics, and ensuring daily programming was delivered efficiently and on schedule. • Served as a positive role model by demonstrating professionalism, integrity, leadership, and the YMCA's values of respect, responsibility, honesty, caring, diversity, equity, and inclusion in all interactions. • Participated in staff meetings, training sessions, and continuous program improvement initiatives while contributing ideas to enhance camper engagement, program quality, and overall participant experience.
Kitchen Helper
Swiss Chalet
janv. 2024 to janv. 2024
Toronto, Canada
• Delivered exceptional guest service by preparing and serving high-quality menu items while ensuring accuracy, speed, and adherence to Swiss Chalet and Harvey's brand standards. • Assisted with food preparation by portioning ingredients, assembling menu items, completing line checks, and maintaining adequate product levels to support efficient meal service during peak operating periods. • Plated food according to company specifications, ensuring consistent presentation, portion control, food quality, and customer satisfaction. • Maintained compliance with food safety, sanitation, WHMIS, and workplace health and safety standards by cleaning and sanitizing workstations, utensils, kitchen equipment, and food preparation areas throughout each shift. • Performed opening, closing, and routine kitchen maintenance duties, including equipment cleaning, waste disposal, stock rotation, and workstation organization to support efficient restaurant operations. • Supported inventory management by receiving deliveries, restocking food and supply inventory, rotating products using FIFO principles, and notifying management of low stock levels. • Assisted with dishwashing, kitchen sanitation, and back-of-house cleaning responsibilities to maintain a safe, organized, and efficient work environment. • Collaborated effectively with kitchen and front-of-house team members to coordinate food production, prioritize orders, and deliver timely service in a fast-paced, high-volume restaurant environment. • Demonstrated flexibility by supporting multiple restaurant stations, adapting to changing operational priorities, and contributing to overall team productivity during busy service periods. • Built positive relationships with guests and coworkers through professionalism, effective communication, teamwork, reliability, and a commitment to delivering an outstanding dining experience.
Food Sorter, Picker & Packer
Daily Bread Food Bank
janv. 2024 to janv. 2024
Toronto, Canada
• Inspected, sorted, and categorized donated fresh, frozen, and non-perishable food items to ensure quality standards and efficient distribution to community food bank partners. • Picked, packed, and labeled food orders accurately according to order forms, maintaining inventory accuracy and timely order fulfillment for individuals and partner agencies. • Repackaged bulk food donations into standardized quantities while following food handling, food safety, sanitation, and organizational quality assurance procedures. • Assisted with receiving shipments by unloading deliveries, organizing incoming inventory, and replenishing warehouse storage areas to support daily operations. • Built and prepared pallets and food hampers for distribution, ensuring products were securely packaged and ready for transportation. • Supported warehouse operations by maintaining clean, organized, and safe work areas while adhering to workplace health and safety policies, safe lifting procedures, and housekeeping standards. • Collaborated with warehouse staff, volunteers, and team leaders to meet daily production targets, prioritize workloads, and ensure efficient processing of donated food. • Assisted volunteer drivers by staging completed orders, verifying shipments, and safely loading food deliveries into vehicles for community distribution. • Delivered professional and courteous service while interacting with volunteers, staff, community partners, and clients, representing the organization with integrity and respect. • Demonstrated strong attention to detail, teamwork, time management, and adaptability while performing warehouse, inventory, order picking, packaging, and logistics responsibilities in a fast-paced environment.
Formation
Downsview Secondary School
Ontario Secondary School Diploma
Toronto, Canada
2023