Muir - Wellness Receptionist

Résumé du poste

The Wellness Receptionist provides exceptional customer service by greeting guests, managing appointments, and ensuring a smooth arrival and departure experience. They are also responsible for maintaining the cleanliness of the wellness area and providing guidance on the safe use of fitness equipment.

Détails du poste

MUIR Hotel : Wellness Receptionist Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the Queen’s Marque district, MUIR offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the MUIR is presently seeking Wellness Receptionist. An ambassador for the MUIR brand, the Wellness Receptionist will provide the highest level of customer service to ensure a smooth welcome and departure for all guests as well as maintain cleanliness and presentation throughout combined Wet and Fitness areas. They will interact in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort. Shifts: Vary in their start and end time and can change due to the needs of our guests. A mixture of days, evenings, holidays and weekend shifts. What you will be doing as a Wellness Receptionist: Great guests as they arrive at the Wellness facility; Provide customer service and information to guests; Answer any questions about services and schedule appointments; Answer phone calls, schedule appointments, and perform other clerical duties; Provide the proper and safe guidance to our guests, residents, and their guests, to operate and care of all health club equipment including, gym equipment, free weights, bicycles, and steam room; Provide information and assistance to hotel guests, residents and their guests as requested, providing an orientation, ensuring they are registered and familiar with all hotel services and hours of operation; Work harmoniously and professionally with co-workers and supervisors; and Perform other tasks or projects as assigned by hotel management and staff; Such other related duties and responsibilities as may be required from time to time. The person we are looking for has: High School diploma or equivalent and/or experience in a hotel or a related field; Strong attention to detail and time management skills; A sincere desire to provide the utmost in guest service; Physically able to stand for the duration of shifts. Your team and working environment: Fast-paced Five Star Luxury Collection Hotel; Awarded Four Stars in the prestigious Forbes Travel Guide Star Awards; Located in the heart of the vibrant Halifax waterfront, minutes away from the Dartmouth ferry terminal; A team of like-minded hospitality professionals that share a passion for service; Back of house experience that puts employees first. Employee Benefits: Eligible for $500 signing bonus upon completion of probationary period Eligible for shift premiums based on hotel capacity Access to our employee development/education reimbursement program Company scholarship program for employees and family members Flexible work schedule One earned day off every two months based on attendance 50% reimbursement of monthly transit pass Access to our gym and fitness facilities Comprehensive Extended, Health, and Dental benefits Opportunity to Participate in the Employer sponsored retirement savings program Access to Marriott employee travel benefits Access to Employee and Family Assistance Program Employee centric back of house experience Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. APPLY TODAY: For more information on the opportunities at the MUIR Hotel, please visit www.muirhotel.com. Please apply online or send your resume to recruitment@armourgroup.com. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.

Ce que vous ferez

The Wellness Receptionist provides exceptional customer service by greeting guests, managing appointments, and ensuring a smooth arrival and departure experience. They are also responsible for maintaining the cleanliness of the wellness area and providing guidance on the safe use of fitness equipment.

Exigences

Candidates must have a high school diploma or equivalent, with preference given to those with prior hotel or hospitality experience. Strong attention to detail, time management skills, and the physical ability to stand for the duration of shifts are required.

Avantages

• Signing bonus • Shift premiums • Education reimbursement program • Company scholarship program • Flexible work schedule • Earned day off • Transit pass reimbursement • Gym and fitness facility access • Extended health benefits • Dental benefits • Retirement savings program • Marriott employee travel benefits • Employee and family assistance program

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée
• Guest Relations · Souhaitée
• scheduling · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Time management
• Attention to detail
• Communication
• Clerical duties
• Scheduling
• Hospitality
• Fitness equipment operation
• Professionalism
• Guest relations
• Hotel Management
• Cleanliness
• Clerical Works
• Customer Service
• Training And Development
• Time Management
• Detail Oriented

Domaines d’emploi

• Hospitality
• Customer Service & Support
• Administrative
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks