Salt & Ash - Server

About Freehand Hospitality Rooted in chef-led creativity, our team is passionate about bringing people together with bold flavours, thoughtful ingredients, and warm, welcoming service. We celebrate diverse culinary styles—from upscale Maritime dining to classic French fare—paired with genuine hospitality that leaves a lasting impression. Every dish tells a story, and every experience celebrates connection, community, and a true sense of place in Halifax. We pride ourselves on using quality, local ingredients to deliver simply prepared dishes that showcase the best of Nova Scotia. Our approachable menu of comforting, rustic, and hearty dishes with a touch of coastal flair offers something for everyone, from wood-fired pizzas and an impressive array of grilled and smoked meat and seafood to unique brunch dishes and late-night snacks. At Salt + Ash, there’s no greater joy than having our guests sink their teeth into a lip-smacking burger, succulent piece of fried chicken, a perfectly charred pepperoni pie or crispy fish and chips made fresh to order. Job Description Under the direction of the General Manager, we are looking for a Server at Salt and Ash who will be accountable for maintaining strong knowledge about all food and beverage offerings in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to Freehand presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. What you will be doing: welcoming each guest warmly and with enthusiasm, always creating an exceptional first impression; enthusiastically inform guests about our offerings and share your menu knowledge to make the best recommendations; accurately and precisely entering information into the POS system ensuring communications are clear for the BOH team; responding promptly and courteously to any guest request or concerns; going above and beyond for special requests or celebrations and taking food preferences and guest allergies or dietary restrictions seriously; keenly following all food safety standards and systems; such other similar or related duties as may be required from time to time. The person we are looking for has: high attention to detail experience in a fast-paced hospitality environment in the same or a similar role organizational and multitasking skills strong oral and written communication skills high level of product knowledge including wine and cocktails ability to remain calm under pressure What’s in it for you? Gratuities Comprehensive extended Health & Dental benefits 50% dining discount at Freehand locations Commuter benefits – 50% off monthly bus pass Employee Assistance Program Eligible for company referral bonus program Opportunity for growth Employee assistance program A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you! Qualified applicants are invited to submit their resume and cover letter to recruitment@armourgroup.com. While we thank all applicants only those selected for an interview will be contacted.

The server is responsible for providing exceptional guest service by maintaining deep knowledge of food and beverage offerings and accurately processing orders through the POS system. They must also ensure the dining section remains clean and adhere to all food safety standards while addressing guest needs promptly.

The ideal candidate possesses experience in a fast-paced hospitality environment and demonstrates strong organizational and communication skills. They must be able to remain calm under pressure and have a high level of product knowledge regarding wine and cocktails.

• Gratuities • Comprehensive extended Health & Dental benefits • 50% dining discount at Freehand locations • Commuter benefits • Employee Assistance Program • Company referral bonus program

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• Salubrité alimentaireSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Menu knowledge
• POS system operation
• Multitasking
• Communication skills
• Attention to detail
• Food safety
• Wine knowledge
• Cocktail knowledge
• Conflict resolution
• Time management
• Hospitality
• Product Knowledge
• Food Quality Assurance And Control
• Composure
• Communication
• Creativity
• Employee Assistance Programs
• Food Safety And Sanitation
• Restaurant Operation
• Seafood Preparation
• Calmness Under Pressure
• Enthusiasm
• Detail Oriented

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine