Associé, Ventes, Électroménagers

Résumé du poste

Provide exceptional customer service by identifying customer needs, explaining appliance features and benefits, and guiding customers toward suitable solutions to close sales. Achieve individual sales targets while promoting extended service plans and credit, and assist with product knowledge, special orders, and installation services.

Détails du poste

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Job Overview Appliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Tasks & Responsibilities Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions Proactively identify customers who need help or have a problem, by asking open ended questions Explaining products features and benefits of appliances Assisting customers with product knowledge in adjacent departments, special orders and installation services Preferred Qualifications 1-2+ years of experience working in a sales driven environment Experience selling major appliances would be an asset Ability to work a flexible schedule including evenings and weekends Excellent reading, communication, math and customer service skills Excellent decision making ability and problem solving skills Proficiency with computers Detail oriented The pay range for this position is between $22.05 - $24.05

Ce que vous ferez

Provide exceptional customer service by identifying customer needs, explaining appliance features and benefits, and guiding customers toward suitable solutions to close sales. Achieve individual sales targets while promoting extended service plans and credit, and assist with product knowledge, special orders, and installation services.

Exigences

The posting prefers 1–2 or more years of experience in a sales-driven environment, with major appliance sales experience considered an asset. Candidates should be flexible to work evenings and weekends and have strong communication, reading, math, customer service, decision-making, problem-solving, computer, and detail-oriented skills.

Compétences indiquées

• Vente · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Decision Making · Souhaitée
• Communication · Souhaitée
• Reading comprehension · Souhaitée
• Souci du détail · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales
• Customer Service
• Appliance Product Knowledge
• Needs Assessment
• Open-Ended Questioning
• Sales Target Achievement
• Problem Solving
• Decision Making
• Communication
• Reading Comprehension
• Mathematics
• Computer Proficiency
• Attention to Detail
• Product Demonstration
• Special Orders
• Installation Services

Domaines d’emploi

• Retail
• Sales
• Customer Service & Support

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