ÉQUIPE DE NUIT/PRÉPOSÉ AU CHARIOT À POSTE DE COMMA

Résumé du poste

Gather and prioritize merchandise to fulfill customer and delivery orders, then pack, label, and stage orders safely and accurately. Support customers with order-related transactions and calls, load delivery vehicles, and follow safety and loss-prevention procedures.

Détails du poste

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Position Overview Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system. Key Responsibilities Ensures Customer Satisfaction Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer. Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application. Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations. Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck. Safety and Compliance Follows all Safety and Loss Prevention policies and procedures. Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Competencies Communicates effectively Customer focus Action oriented Drives results Skills Attention to detail Organizational skills Interpersonal skills Direct Manager/Direct Reports Reports to Service Desk Department Supervisor Travel Requirements NA Physical Requirements Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Occasionally requires the ability to lift and move heavy and bulky items without assistance Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions Working within a flexible schedule that includes overnight shift and may include evening and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education High School Diploma or equivalent Minimum Years Of Work Experience 1 to 2 years Retail or Distribution experience an asset Minimum Leadership Experience NA Certifications NA Other Requirements/Assets Knowledge of operating reach trucks and order picker machines and asset.

Ce que vous ferez

Gather and prioritize merchandise to fulfill customer and delivery orders, then pack, label, and stage orders safely and accurately. Support customers with order-related transactions and calls, load delivery vehicles, and follow safety and loss-prevention procedures.

Exigences

A high school diploma or equivalent is required, and 1–2 years of retail or distribution experience is an asset. Knowledge of reach trucks and order picker machines is also an asset; the role requires physical activity and availability for overnight shifts, with possible evening and weekend work.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Effective communication · Souhaitée
• Order Fulfillment · Souhaitée
• interpersonal skills · Souhaitée
• Souci du détail · Souhaitée
• Santé et sécurité au travail · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Order Fulfillment
• Attention To Detail
• Organizational Skills
• Interpersonal Skills
• Effective Communication
• Customer Focus
• Results Orientation
• Order Packing And Labeling
• Point-Of-Sale Transactions
• Customer Phone Support
• Workplace Safety
• Freight Handling
• Reach Truck Operation
• Order Picker Machine Operation

Domaines d’emploi

• Retail
• Logistics
• Customer Service & Support
• Transportation
• Security & Safety

Autres postes chez The Home Depot Canada