Associate Field Training Manager

Overview The Associate Field Training Manager strengthens training execution across Canada with the focus on Quebec by delivering Wendy’s University programs, leading LTO and operational training, certifying Training Restaurants, supporting new market openings, and elevating field capability. The role drives consistent execution and builds operational talent across assigned markets. The Associate Field Training Manager will partner with the FOM, and Operators in markets to drive overall performance. This role will support the Quebec market and several surrounding markets. Responsibilities Facilitate Wendy’s University Programs:• Deliver Wendy’s University Core & More Programs with strong instructional quality.• Build leadership capability through coaching of restaurants and multi-unit leaders.• Reinforce consistent training culture across assigned markets.• Evaluate adoption and identify opportunities to improve program effectiveness. Support and conduct market-based training:• Lead scheduling, coordination, and delivery of LTO, product, and operational training.• Deliver standardized training materials to ensure accurate and consistent execution.• Conduct follow‑up coaching to reinforce standards and close performance gaps.• Identify training priorities based on field performance. Lead Training Restaurant Certification • Own the certification and recertification of Training Restaurants within assigned markets.• Conduct WDRV and training‑environment assessments to verify certification readiness.• Provide targeted coaching to strengthen training restaurant capability and performance.• Ensure districts maintain sufficient Training Restaurant coverage. Support the training of New franchisee restaurant openings:• Execute structured training plans for new openings, including crew and management readiness.• Prepare trainers and restaurant teams to meet standards and opening timelines.• Track progress and provide targeted support to ensure smooth launches.• Conduct post‑opening evaluations to confirm sustained performance. Field Coaching & Operational Support:• Conduct field visits to assess execution, training adoption, and leadership behaviors.• Deliver concise coaching to improve capability and performance.• Identify gaps and partner with operations to address root causes.• Support district and market priorities with targeted field presence. Qualifications Bachelor’s Degree preferred Minimum of 3years in operations with experience in training Exceptional presentation and facilitation skills; able to lead instruction for a wide range of audiences Proficient in Microsoft Office Suite and related presentation tools Strong Organizational and Planning Skills Strong Written and Oral Communication skills Communication skills (written and verbal) in supporting regional language Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite

The role focuses on delivering Wendy's University programs and leading operational training to strengthen execution across the Quebec market. It involves certifying training restaurants, supporting new franchisee openings, and coaching leadership to build operational talent.

A bachelor's degree is preferred along with a minimum of 3 years of operations experience specifically in training. Candidates must possess exceptional presentation skills and proficiency in Microsoft Office, as well as the ability to communicate in the regional language.

• Gestion de projetSouhaitée
• Communication bilingueSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Instructional Quality
• Coaching
• Facilitation
• Operational Training
• Project Coordination
• Microsoft Office Suite
• Organizational Planning
• Written Communication
• Oral Communication
• Bilingual Communication
• Performance Evaluation
• Training Certification

• Food & Beverage
• Management & Leadership
• Hospitality
• Education
• Retail

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

13 juill. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine