Retour à la recherche
TW
The Wendy's CompanySource d’offres vérifiée

Shift manager - fast food restaurant

Offre en anglais

The Shift Manager is responsible for supervising and coordinating the activities of staff in a fast food restaurant, ensuring that food and service meet quality control standards. They will also train staff, manage schedules, and address customer complaints.

  • Sur place
  • North York, ON
  • Publié 15 juill. 2026
  • Postuler avant le 14 août 2026
  • 1 poste

Résumé du poste

Work Term: Permanent Work Language: English Hours: 35 hours per week Education: No degree, certificate or diploma Experience: 7 months to less than 1 year Work setting Food service establishment Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Supervision 11-15 people Cook (general) Food service counter attendants and food preparers Kitchen and food service helpers Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Employment terms options Early morning Employment terms options Evening Morning Night Day Weekend Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Ce que vous ferez

The Shift Manager is responsible for supervising and coordinating the activities of staff in a fast food restaurant, ensuring that food and service meet quality control standards. They will also train staff, manage schedules, and address customer complaints.

Exigences

The position requires 7 months to less than 1 year of experience in a food service establishment and does not require any formal education. Candidates should possess strong interpersonal skills and the ability to work in a fast-paced environment.

Compétences indiquées

  • Service à la clientèleSouhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

  • Supervision
  • Training
  • Budgeting
  • Customer Service
  • Quality Control
  • Record Keeping
  • Team Coordination
  • Food Safety
  • Sanitation
  • Problem Solving
  • Attention to Detail
  • Interpersonal Skills
  • Communication
  • Flexibility
  • Initiative

Domaines d’emploi

  • Management & Leadership
  • Food & Beverage
  • Hospitality
  • Customer Service & Support
  • Retail

Renseignements supplémentaires

Expérience minimale
0+ ans
Postuler avant le
14 août 2026
Langue de l’offre
anglais
Heures de travail
35 heures par semaine
Niveau d’expérience
Mid-Senior level