DAMILOLA DORCAS

Customer-focused and detail-oriented professional with experience in guest service, inventory support, logistics coordination, and workplace safety compliance within fast-paced environments. Skilled in order processing, stock replenishment, packaging, documentation, POS operations, and maintaining exceptional customer experiences. Demonstrates strong communication, multitasking, and problem-solving abilities while working independently or collaboratively within team-based operations.

• Appointment Scheduling
• CRM & CRM Tools
• Food Safety & Workplace Safety Compliance
• Guest Experience & Customer Service
• Inbound & Outbound
• Inventory Control & Stock Replenishment
• Logistics Support
• Packaging, Labelling & Order Preparation
• Point of Sale Operations
• Quality Assurance & Attention to Detail
• Team Collaboration & Communication
• Time Management & Multitasking

1. GUEST EXPERIENCE SPECIALIST

   EDO JAPAN

   juin 2026 to Aujourd’hui

   LEDUC, AB

   • Deliver friendly and professional guest service while creating a welcoming dining experience • Accurately process customer orders and payments using POS systems • Maintain strong knowledge of menu items, promotions, and limited-time offers to assist guests effectively • Coordinate order flow between front counter and kitchen operations to ensure timely service • Support food presentation, order accuracy, and quality standards before serving customers • Address customer concerns professionally and escalate issues appropriately when necessary • Maintain cleanliness, food safety, and sanitation standards in dining and kitchen areas • Replenish inventory and assist with front and back-end operational support • Work effectively in high-volume and fast-paced team environment

1. Babcock University

   Bachelor of Science

• First Aid, CPR Level C, AED & Basic Emergency Life Support

• WHMIS CERTIFICATION

• AGLC PROSERVE/SMART TRAINING

• FORKLIFT CERTIFICATION; Class 1,2,3,4,5, & 7

  Western Canada Fire & First Aid Inc.