Ticket Taker and/or Bartender

Job Details Part-Time Posting Status Open to current Town of Oakville employees and external applicants Closing Date Applications for this position must be received at by 11:59 pm on December 31, 2026. Hourly Rate Ticket Taker starting at $18.13 per hour Bartender starting at $18.27 per hour. This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and December 31, 2026. This position's contract duration will be from September to June. Job Responsibilities The Oakville Centre has a 497-seat theatre tiered over 17 rows (stairs) as well as a 120-seat studio theatre on the lower level. Front of House shifts include evenings, weekends and some day time work. This position is part of the Front of House team and will be required to: As a Ticket Taker, Have a good understanding of theatre performances and policies in order to assist and provide excellent customer service. Handle or re-direct enquiries from patrons, sponsors, retail clients, artists and caterers. Assist ushers with program preparation, greeting and seating patrons. Take tickets (both manually and with electronic scanners) and ensure that purchased seats have been correctly designated. Keep the front entrance, auditorium and washrooms presentable. Know and assist with medical emergency and evacuation procedures. Participate in mandatory regular staff meetings. Wear the designated uniform. Other duties as assigned. In addition to the job responsibilities listed above, as a Bartender, you must: Have a good understanding of bar products and policies in order to assist and provide excellent customer service. Sell and service beverages, snacks and artist merchandise using cash register, credit/debit machine and manual cash transactions. Ensure that alcoholic beverages are served in accordance with the Alcohol and Gaming Commission. Take an opening and closing inventory of bar stock and cash floats. Receive and put away bar stock. Set-up and clean-up bar for service at performances and/or receptions. Qualifications Currently enrolled in or completion of secondary school. Previous customer service and problem solving skills in a fast paced environment, including working experience in the service or retail industry is required. Previous knowledge about theatre services and performances an asset. Ability to work evenings, weekends and holidays is a requirement of this position. In order to be a Bartender, must be of legal age to service and sell alcoholic beverages (18) and hold a Smart Serve (SIP) certificate. Applicants who do not meet the age requirement to serve alcohol will not require Smart Serve certification and can only be hired as a Ticket Taker. First aid certification is an asset. Please note that this position requires a satisfactory criminal record check dated within the last 30 days as a condition of employment. DATED: August 21, 2026 The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates. This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing. We thank all applicants and advise that only those selected for an interview will be contacted.

The role involves providing customer service as a ticket taker by greeting patrons and managing seating. Additionally, bartenders are responsible for selling beverages and merchandise while ensuring compliance with alcohol gaming regulations.

Candidates must have secondary school education and previous experience in retail or service environments. Bartenders must be at least 18 years old and hold a valid Smart Serve (SIP) certificate.

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Manipulation d’argentSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Problem Solving
• Cash Handling
• Inventory Management
• Alcohol Service
• Ticket Scanning
• Crowd Management
• Emergency Procedures

• Hospitality
• Food & Beverage
• Customer Service & Support
• Government & Public Sector
• Creative & Media

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

20 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level