TP Group, formerly known as Teleperformance, is a leading digital business services provider, embracing AI to deliver modern, intelligent, and empathetic solutions.
Paris, Île-de-France
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Hybride · Toronto
The representative will act as a strategic consultant to help businesses grow by providing guidance on domain registration and web hosting solutions. Key goals include achieving sales quotas, managing high-frequency client interactions via telephone, and driving customer success through upselling strategies.
Sur place · Toronto
Manage complex, high-stakes escalations from guests and hosts by serving as the primary point of contact for end-to-end resolution. Mediate disputes between parties while exercising discretion and sound judgment to ensure positive outcomes and continuous service improvement.
Hybride · Toronto
The Talent Acquisition Coordinator will manage candidate communication, schedule interviews, and facilitate the onboarding process. They will also maintain accurate candidate records in recruitment systems and support the recruiting team with administrative tasks.
Hybride · Toronto
The Operations Manager is responsible for the end-to-end performance of the customer operations team, including client delivery, operational excellence, and financial outcomes. They lead team development, manage performance metrics, and ensure adherence to service level agreements.
Hybride · Canada
The role involves supporting the Enterprise Sales Team with account management, campaign setup, and optimization to drive advertising success. You will also build strategic partnerships, manage media plans, and provide data-driven insights to help clients achieve their marketing objectives.
Télétravail · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Provide first-level customer service solutions and resolve technical issues using established diagnostic tools. Maintain positive customer relations while accurately inputting data and coordinating with internal functions.
Télétravail · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Provide first-level customer service solutions and resolve technical issues using established diagnostic tools. Maintain positive customer relations while accurately documenting interactions and coordinating with internal teams.
Hybride · Toronto
The Sales Representative will pitch and manage assigned customer accounts to drive growth through upselling and strategic product guidance. They are responsible for meeting sales quotas while consistently delivering an outstanding customer experience across various domain and web hosting products.
Hybride · Canada
The Talent Acquisition Coordinator manages recruitment administrative tasks, including interview scheduling, job postings, and onboarding documentation. They also provide system support by raising IT and HR tickets and maintaining accurate candidate data in various platforms.
Hybride · Toronto
The Talent Acquisition Coordinator manages the recruitment lifecycle by coordinating interviews, maintaining job postings, and organizing virtual career fairs. They are also responsible for onboarding documentation, system support, and maintaining accurate candidate data within the ATS.
Sur place
We are hiring! About us https://www.tp-link.com/ca Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work en…
Hybride · Toronto
Manage high-complexity B2B escalations and provide consultative product recommendations for dental office suppliers. Act as a strategic partner to resolve critical billing, logistics, and dispute issues while identifying process improvements.
Hybride · Toronto
Act as the primary contact for dental offices to process orders, manage billing inquiries, and provide product guidance. Maintain accurate CRM documentation and provide support across voice, chat, and email channels to drive customer retention.
Hybride · Toronto
Resolve complex order-related issues, returns, and delivery discrepancies for dental office suppliers. Manage B2B account structures and handle non-voice queues including email and chat.
Hybride · Toronto
Lead and supervise a bilingual B2B sales team serving the dental sector to ensure quality standards and KPIs are met. Manage escalations, conduct business reviews, and foster a culture of continuous improvement and professional development.
Hybride · Toronto
Lead and mentor a sales and customer service team servicing dental offices with home care products. Responsible for defining priorities, managing escalations, and presenting business reviews to clients and stakeholders.
Sur place · Toronto
Drive new business acquisition for AI digital advertising solutions through inbound and outbound prospecting. Manage the full sales cycle from lead generation and needs analysis to closing deals and achieving revenue targets.
Hybride · Toronto
Lead and mentor a bilingual sales and customer experience team servicing dental offices with home care products. Manage daily operations, handle critical escalations, and present business reviews to clients and stakeholders.
Hybride · Toronto
Manage the end-to-end recruitment process for B2B sales roles, including sourcing, screening, and negotiating offers. Partner with sales leadership to build a robust pipeline of high-performing sales professionals and manage candidate data within Workday.
Hybride · Toronto
The B2B Sales Recruiter manages the end-to-end recruitment process for sales roles, including sourcing, screening, and closing candidates. They act as a strategic partner to sales leadership to build a robust pipeline of high-performing sales professionals.