Associate Director, Game Services

Company Description Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown! Job Description As an Associate Director, Game Services at Ubisoft Montréal, you will lead a multidisciplinary organization supporting Ubisoft games, studios, and Creative Houses. In this senior people leadership role, you will directly lead and develop a team of managers, strengthen leadership capabilities, shape the organization, and create the conditions for teams to perform, grow, and successfully navigate change.You will be accountable for the overall health, effectiveness, engagement, and performance of the organization, as well as for the reliable delivery of its IT and operational services. Working closely with game, studio, Creative House, and technology leadership, you will ensure that our teams, operating model, capabilities, and service-delivery priorities remain aligned with Ubisoft’s evolving business and production needs. What you’ll do Lead multidisciplinary teams composed of managers, team leads, technical experts, and operational teams supporting Ubisoft productions Develop managers through coaching, performance management, succession planning, and leadership development Foster an environment built on clarity, collaboration, trust, and sustainable team performance Shape the organizational structure and operating model to align skills, capacity, and business priorities Guide teams through organizational change and evolving priorities while maintaining engagement and delivery continuity Drive workforce and capacity planning, including recruitment, internal mobility, vendor strategy, and long term skills development Oversee service delivery, operational risks, incidents, dependencies, and continuous improvement initiatives Partner with game, studio, Creative House, and technology leadership to align organizational and delivery priorities Collaborate with global teams across Infrastructure, Security, Cloud, Human Resources, Finance, and external partners Promote operational excellence through KPIs, service reviews, automation, standardization, and continuous learning Qualifications Experience leading large multidisciplinary teams within a complex technology, IT, gaming, or live service environment Experience developing managers and supporting leadership practices across multiple teams or functions Expertise in organizational design, talent development, workforce planning, employee engagement, and succession planning Experience guiding teams through organizational transformation and evolving business priorities Strong understanding of IT service delivery, operational services, incident management, capacity planning, and continuous improvement Ability to balance operational delivery, technical priorities, workforce needs, financial considerations, and stakeholder expectations Strong communication and stakeholder management skills across technical and business teams Leadership approach focused on collaboration, transparency, accountability, and team development Additional Information What to send our way Your CV highlighting relevant leadership experience and organizational scope Examples of leadership development, organizational change, and operational improvements you have supported Contract: Permanent Work flexibility: Office-based

The Associate Director will lead a multidisciplinary organization to support Ubisoft games and studios while developing leadership capabilities within the team. They are responsible for ensuring operational effectiveness, service delivery, and aligning organizational structures with evolving business needs.

Candidates must have extensive experience leading large multidisciplinary teams within complex technology or gaming environments. Expertise in organizational design, talent development, and IT service delivery is essential for this senior leadership role.

• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• People Leadership
• Organizational Design
• Talent Development
• Workforce Planning
• IT Service Delivery
• Operational Excellence
• Incident Management
• Capacity Planning
• Stakeholder Management
• Change Management
• Performance Management
• Strategic Planning
• Communication
• Collaboration
• Risk Management
• Continuous Improvement
• Organizational Transformation
• Continuous Development
• Organizational Change Management
• Accountability
• Organizational Leadership
• Infrastructure Security
• Automation
• Continuous Improvement Process
• Employee Engagement
• Finance
• Leadership
• Innovation
• Key Performance Indicators (KPIs)
• Leadership Development
• Organizational Structure
• Coaching
• Succession Planning
• Team Building
• Team Performance Management
• Business Priorities

• Management & Leadership
• Technology
• Software
• Creative & Media
• Associate Game Director
• Media / Talent Director
• Film, Stage and Related Directors and Producers
• Talent Directors
• Producers and Directors

Expérience minimale

10+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine