Support Worker

Support Worker Permanent, Part-time Build your career where you truly belong — welcome to Umbrella Family. For over 35 years, we’ve been a trusted leader in early childhood education, powered by passionate staff who make a real impact every day. At Umbrella Family, you’re supported, heard, and empowered to grow in a collaborative environment designed to help you thrive. Join a workplace that values your contributions and celebrates the connection you make with children and their families. This isn’t just a job — it’s your opportunity to be part of something special. Location: Hillcrest Centre, 40 Eastwood Street, Hamilton, ON L8H 6R7 Total Hours per Week: 26.25 Schedule: Monday-Friday, 7:00 am to 9:30 am and 3:15 pm to 6:00 pm Pay Rate (per Collective Agreement, includes wage grants): $21.79 per hour About the Role As a Support Worker, you will provide support for children with physical, behavioural, or mental health challenges in our childcare and school-age programs. Your role is essential in helping children succeed in a safe, nurturing, and structured environment, while working collaboratively with families, teachers, and colleagues. Your work ensures smooth transitions, consistent routines, and individualized support that enables each child to thrive. Qualifications Related experience supporting children with diverse abilities and behaviours Knowledge of strategies for positive behaviour guidance and self-regulation support Ability to work collaboratively with families, educators, and school partners Familiarity with Individual Education Plans (IEPs) and implementing individualized strategies Excellent problem-solving, communication, and interpersonal skills Flexibility to adapt to varying schedules and responsibilities Patience, empathy, and passion for supporting children and their families Certifications: Standard First Aid with CPR Level C Satisfactory Vulnerable Sector Police Check Proof of up-to-date immunizations (TB, Tetanus, MMR) Key Responsibilities: Provide support to children with physical, behavioural, or mental health challenges Support daily routines, including meal/snack times, transitions, and school pick-ups/drop-offs Assist children with self-regulation, social skills, and behavioural guidance according to individualized strategies Communicate and collaborate with parents, school staff, and colleagues to ensure consistent support and smooth transitions Implement Individual Education Plans (IEPs) or individualized strategies as required Observe, document, and report on children’s progress and needs Support a safe, inclusive, and structured learning environment Assist with classroom or program activities as required, while providing personalized support for assigned children Adapt to the needs of multiple children or classrooms as required by the centre Why Join Umbrella Family? Comprehensive benefits package Robust retirement plan with employer matching Access to Employee Assistance Program Unionized environment supporting work-life balance Generous vacation and sick time entitlements Priority childcare placement for employees’ children Positive, collaborative, and supportive work environment How to Apply If you are enthusiastic about supporting children, colleagues, and your community, we invite you to apply! Please submit your application through this link and become part of a team where your work truly matters. Welcome to Umbrella Family — where every role makes a difference. Commitment to Accessibility We are committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodations during the hiring process. Recruitment Process Disclosure This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by our Human Resources personnel and hiring managers. This job posting is for an existing vacancy within the organization.

Provide individualized support to children with physical, behavioural, or mental health challenges within a structured childcare environment. Collaborate with families, teachers, and colleagues to implement Individual Education Plans and ensure smooth daily transitions.

Requires related experience supporting children with diverse abilities and knowledge of positive behaviour guidance strategies. Candidates must hold Standard First Aid with CPR Level C and pass a Vulnerable Sector Police Check.

• Comprehensive benefits package • Robust retirement plan with employer matching • Employee Assistance Program • Generous vacation time • Sick time entitlements • Priority childcare placement

• Premiers soinsSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Childcare
• Behavioural support
• Individual Education Plans
• Problem-solving
• Communication
• Interpersonal skills
• First Aid
• CPR
• Self-regulation support
• Documentation
• Inclusive learning
• Collaboration
• Individualized Education Programs (IEP)
• Empathy
• Self-Regulation
• Patience
• Artificial Intelligence
• Mental Health
• Cardiopulmonary Resuscitation (CPR)
• Decision Making
• Disabilities
• Employee Assistance Programs
• Leadership
• Interpersonal Communications
• Problem Solving
• Social Skills
• Enthusiasm

• Social Services
• Education
• Healthcare
• Support Worker
• Caregiver / Personal Care Aide
• Companions and Valets
• Personal Care Aides
• Home Health and Personal Care Aides

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

16 nov. 2026

Langue de l’offre

anglais

Heures de travail

27 heures par semaine