Incident Management Specialist
Offre en anglaisThe specialist is responsible for managing incidents, problems, and changes while overseeing multiple initiatives to drive progress. They will also present reports to leadership and ensure a strong customer focus in all dealings.
- Sur place
- Mississauga, ON
- Publié 12 août 2026
- Postuler avant le 11 sept. 2026
- 1 poste
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Résumé du poste
Strong understanding of security concepts and methods for: encryption, data protection, system protection, etc Competence and skills with: JCL, COBOL, Endeavor, z/OS, Mainview, Debugging tools/methods, performance and tuning, ACF2 and RACF security products. Strong leadership skills 3-5 years of incident management experience Understanding of and experience in Problem, Incident and Change Management Excellent written and verbal communications skills Possess very strong customer focus Professional approach in your dealings with others Excellent problem solving techniques and trouble analysis skills Ability to project manage multiple initiatives (making efficient and time decisions to drive progress) Well organized, with the ability to set priorities and manage time effectively Proficient with Microsoft Office tools Comfortable presenting reports to team members and/or leaders Knowledge of or ability to learn the technical aspects of the infrastructure used to deliver services Strong PC skills
Ce que vous ferez
The specialist is responsible for managing incidents, problems, and changes while overseeing multiple initiatives to drive progress. They will also present reports to leadership and ensure a strong customer focus in all dealings.
Exigences
Requires 3-5 years of incident management experience and strong technical proficiency in mainframe tools like z/OS, COBOL, and security products like RACF. Candidates must possess excellent communication, leadership, and problem-solving skills.
Compétences indiquées
- COBOLSouhaitée
- Gestion de projetSouhaitée
- Microsoft OfficeSouhaitée
- LeadershipSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Incident Management
- Problem Management
- Change Management
- JCL
- COBOL
- Endevor
- z/OS
- Mainview
- ACF2
- RACF
- Encryption
- Data Protection
- Project Management
- Troubleshooting
- Microsoft Office
- Leadership
Domaines d’emploi
- Technology
- Security & Safety
- Management & Leadership
- Finance & Accounting
- Software
Renseignements supplémentaires
- Expérience minimale
- 2+ ans
- Postuler avant le
- 11 sept. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Niveau d’expérience
- Associate
- Mode de candidature
- La candidature directe est offerte