(CAN) Specialist, Technology Support - Logistics (Thursday to Sunday 06:00 am – 04:30 pm)

Position Summary...The Specialist - Technology Logistics Support role is required for day-to-day support of equipment in the logistics environment. This role is also responsible for receiving, tracking, and resolving L1 Service Desk requests and incidents, submitted by customers via walk-up or systematically. This role assists with the installation of new systems and services as required Monitor Data center alarms and co-ordinate with 3rd Party, SSC and Global Technology for maintenance. What You'll Do... Serves as first point of contact for DC/FC users seeking IT support. Aims to resolve a significant portion of incidents and fulfill routine service requests directly. Act as communication bridge between the operations and various support teams to facilitate smooth information flow and effective problem resolution. Manage release of planned outages and upgrades to ensure successful implementation. Assist with supporting Microsoft Windows and its office products. First level support of all office printers in preventive and remedial capacity. When unable to resolve an issue themselves, escalates incidents and complex service requests to the appropriate global support and specialist teams. All other duties as assigned. The pay range for this position is $60,000.00 - $75,000.00. Pay will be determined based on relevant experience. ‎ L’échelle salariale pour ce poste est de 60,000.00 à 75,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 3400 39Th Ave Ne, Calgary, AB T1Y 7J4, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Provide first-level IT support for users in distribution and fulfillment centers, resolving incidents and service requests. Coordinate with third-party vendors and global technology teams to maintain data center equipment and manage planned outages.

Candidates must be at least 16 years old. The role requires the ability to provide basic technical support for Windows systems, office products, and hardware in a logistics setting.

• Microsoft OfficeSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• IT Support
• L1 Service Desk
• Incident Management
• Microsoft Windows
• Microsoft Office
• Hardware Installation
• Printer Maintenance
• Data Center Monitoring
• Technical Troubleshooting
• Communication

• Technology
• Logistics
• Customer Service & Support
• Retail
• Manufacturing

Expérience minimale

0+ ans

Postuler avant le

10 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level