Directeur, Conduite des affaires

Résumé du poste

Lead and develop the team while strengthening the business conduct and first-line supervision framework, including risk-based oversight of client treatment, suitability, sales practices, conflicts, complaints, and regulatory incidents. Serve as a strategic partner and escalation point, oversee regulatory matters and registrations, and develop policies, training, KPIs, and reporting mechanisms.

Détails du poste

Directeur.trice, Conduite des affaires Responsabilités Diriger, mobiliser et développer l’équipe sous sa responsabilité. Faire évoluer le cadre de conduite des affaires et de surveillance de niveau 1. Évaluer les pratiques de supervision et renforcer les rôles, responsabilités et mécanismes d’escalade. Agir comme partenaire stratégique auprès des équipes d’affaires, de conformité et des fonctions corporatives. Mettre en place une surveillance fondée sur les risques couvrant notamment KYC, KYP, convenance et pratiques de vente. Superviser les enjeux liés au traitement équitable des clients, conflits d’intérêts, plaintes et incidents réglementaires. Agir comme point d’escalade pour les dossiers complexes de conformité et de supervision. Assurer la vigie des risques émergents et des changements réglementaires. Participer aux inspections, audits et demandes des autorités réglementaires, notamment l’AMF et l’OCRI. Superviser les inscriptions et dossiers réglementaires des personnes inscrites. Développer les politiques, procédures, outils et formations liés à la conduite des affaires. Mettre en place des KPI, tableaux de bord et mécanismes de reddition de comptes. Compétences / Exigences Baccalauréat en droit, administration, finance, conformité, gestion des risques ou domaine connexe. 10 à 15 ans d’expérience en conformité, risques, supervision, gouvernance ou affaires réglementaires dans les services financiers. Solide connaissance des exigences de l’AMF, de l’OCRI et des obligations réglementaires applicables. CCVM, MBC ou formation équivalente atout; ouverture à l’obtenir. Expérience en gouvernance, supervision et gestion de risques dans des environnements complexes. Expérience significative en gestion et développement d’équipes. Leadership mobilisateur et excellente capacité d’influence. Fort jugement, sens politique et capacité à faire avancer des dossiers complexes. Vision stratégique et capacité à la traduire en actions concrètes. Excellentes aptitudes de communication en français et en anglais. +++ Director, Business Conduct Responsibilities Lead, engage and develop the team under their responsibility. Evolve the business conduct and first-line supervision framework. Assess supervision practices and strengthen roles, responsibilities and escalation processes. Act as a strategic partner to Business, Compliance and corporate functions. Implement risk-based oversight covering KYC, KYP, suitability and sales practices. Oversee fair client treatment, conflicts of interest, complaints and regulatory incidents. Act as an escalation point for complex conduct and compliance matters. Monitor emerging risks and regulatory developments. Support regulatory inspections, audits and information requests from authorities such as AMF and CIRO. Oversee registrations and regulatory records for registered individuals. Develop policies, procedures, tools and training related to business conduct and supervision. Establish KPIs, dashboards and accountability mechanisms to monitor risks and corrective actions. Skills / Requirements Bachelor’s degree in Law, Business Administration, Finance, Compliance, Risk Management or related field. 10–15 years of relevant experience in compliance, risk, supervision, governance or regulatory affairs within financial services. Strong knowledge of AMF, CIRO and applicable regulatory requirements. CCVM, MBC or equivalent certification an asset; willingness to obtain. Strong experience in governance, supervision and risk management within complex organizations. Significant team management and development experience. Strong leadership, influencing and stakeholder management skills. Excellent judgment and ability to navigate complex, sensitive issues. Strategic mindset with the ability to translate strategy into measurable results. Excellent written and verbal communication skills in French and English.

Ce que vous ferez

Lead and develop the team while strengthening the business conduct and first-line supervision framework, including risk-based oversight of client treatment, suitability, sales practices, conflicts, complaints, and regulatory incidents. Serve as a strategic partner and escalation point, oversee regulatory matters and registrations, and develop policies, training, KPIs, and reporting mechanisms.

Exigences

Requires a bachelor’s degree in law, business administration, finance, compliance, risk management, or a related field, along with 10–15 years of relevant financial services experience. Candidates should bring strong knowledge of AMF and CIRO requirements, governance and risk expertise, significant team leadership experience, excellent judgment and influence, and fluency in written and spoken French and English; CCVM, MBC, or equivalent certification is an asset.

Compétences indiquées

• Compliance · Souhaitée
• Risk Management · Souhaitée
• Team Leadership · Souhaitée
• Stakeholder Management · Souhaitée
• Communication bilingue · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Business Conduct
• First-Line Supervision
• Risk-Based Oversight
• Compliance
• Regulatory Affairs
• Governance
• Risk Management
• KYC
• KYP
• Suitability
• Sales Practices
• Conflict of Interest Management
• Regulatory Inspections
• Team Leadership
• Stakeholder Management
• Bilingual Communication

Domaines d’emploi

• Management & Leadership
• Finance & Accounting
• Legal

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