Hotel Housekeeping *Tsuut'ina Members and Internal Employees Only*

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career. Position Overview The Housekeeping Supervisors works in conjunction with the Executive Housekeeper to ensure all front and back areas of the casino are cleaned and maintained. They promote a positive image of the casino to guests and fellow employees as well as motivate and guide the Attendants to ensure that all work is completed to the highest standards, in accordance with departmental policies and procedures and Alberta Gaming & Liquor Commission (AGLC) terms and conditions. Education And Experience  High school diploma or work-related equivalent  Previous cleaning experience and experience leading housekeeping teams.  Previous added responsibility or entry level supervisory experience an asset Knowledge, Skills And Abilities  Reports and supports the Executive Housekeeper with day-to-day quality checks and assigning deficiencies for correction  Monitoring the performance of the housekeeping team and correct any challenges that persist.  Train and develop the housekeeping staff  Screen and interview candidates using the Njoyn system.  Work with HR to manage Worker Compensation Claims, including modified work offers.  Assist in scheduling and timesheet adjustments on the Dayforce system.  Monitor the performance standards of housekeepers.  Conduct annual performance reviews.  Assist the Executive Housekeeper in maintaining the standards that are set for the housekeeping department.  Radio communication with the rest of the Casino via two-way radio  Ensure work performed by the staff is maintained to Casino standards and procedures being met and maintained.  Ensure all assigned cleaning duties for that shift are completed, signed off on and turned in.  Assign Housekeeping staff for breaks and ensure continuous floor coverage Ensure cleaning supplies are maintained and in place for housekeeping use Duties  Act as a working Housekeeper if short staffed and maintain a clean and safe work environment; performs the following cleaning duties as assigned: Clean ashtrays Carpet shampooing Remove garbage Vacuuming Cleaning game tables Dusting Wiping machines Floor waxing and striping Cleaning bathrooms Other duties as required  Required to develop and maintain positive workplace relationships with all other Casino employees and customers whom they come in contact with  Ensure all AGLC, Casino and other provincial or federally mandated laws, policies and procedures are stringently adhered to at all times  Use and wear the equipment, protective devices or clothing required by the Casino and work in compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as internal health and safety policies and procedures.  Report any issue or defective equipment or protective device, which could endanger anyone, or any  contravention of the OHSA regulations, or Casino safety policies and procedures by another employee.  Adhere to WHMIS at all times.  Attend training programs when required  Additional or different responsibilities or duties, which are consistent with the position, may be assigned at the discretion of the department. We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please. Priority will be given to Tsuut'ina Nation members.

Supervise housekeeping staff to ensure all casino areas are cleaned and maintained to the highest standards and AGLC regulations. Manage day-to-day operations including scheduling, performance reviews, and staff training while acting as a working housekeeper when necessary.

Requires a high school diploma or equivalent and previous experience in cleaning and leading housekeeping teams. Candidates should have supervisory experience and the ability to use systems like Njoyn and Dayforce.

• Competitive salaries • Benefits

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Housekeeping Supervision
• Staff Training
• Performance Management
• Scheduling
• Njoyn System
• Dayforce System
• WHMIS
• Occupational Health & Safety
• Quality Control
• Worker Compensation Management
• Radio Communication
• Cleaning Standards

• Hospitality
• Management & Leadership
• Trades
• Security & Safety

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

12 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level