Mehdi Khettouch

Trilingual Event Coordinator (French, English, Arabic) with over 20 years of experience delivering exceptional client service. Results-driven professional passionate about flawless event execution and meticulous attention to detail. Extensive experience organizing diverse events ranging from international institutional gatherings and corporate meetings to trade shows, weddings, private receptions, and promotional events.

• Souci du détail
• Communication bilingue
• Manipulation d’argent
• Communication
• Service à la clientèle
• Analyse de données
• Anglais
• Premiers soins
• Service alimentaire
• Français
• Google Workspace
• Leadership
• Logistique
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Sens de l’organisation
• Systèmes de point de vente
• Résolution de problèmes
• Gestion de projet
• Collecte des exigences
• Vente
• Travail d’équipe
• Gestion du temps

1. Philanthropic Development & Partnership Management

   Fondation québécoise du cancer (FQC)

   janv. 2026 to Aujourd’hui

   Gatineau, QC

   • Responsible for planning fundraising activities in the region, including public and corporate events. • Prospecting for donations, sponsorships, and ticket sales for events. • Collaboration on developing fundraising strategies for the general public. • In collaboration with management, setting financial objectives for fundraising events and implementing actions to achieve them. • Identification and recruitment of financial partners to ensure the success of annual campaign activities. • Participation in the coordination of regional fundraising activities (Concerto, charity trips, Grand défoulement, etc.). • Development and implementation of strategies for community initiative development. • Recruitment, coordination, and supervision of volunteers involved in fundraising activities and charity events in the region. • Representation of the Foundation at various fundraising activities and events, when relevant.

2. Senior Event Coordinator

   Royal Ottawa Golf Club

   févr. 2024 to janv. 2026

   Gatineau, QC

   • Personalized, high-end client service, with proactive anticipation and response to client needs at every stage of the planning process. • Supervision and coordination of diverse events such as weddings, private receptions, charity galas, golf tournaments, and corporate events, with a constant focus on flawless, memorable execution. • Close collaboration with team members for scheduling, logistics, and budget management. • Development and maintenance of solid relationships with vendors, service providers, and strategic partners to ensure delivery aligned with the club's high standards. • Conducting site visits and pre-event walkthroughs with clients to help realize their vision and strengthen their confidence. • Management of administrative aspects related to events: contract preparation, invoicing, planning, and post-event follow-up. • Meticulous attention to wedding details, including menu selection, room layout, coordination with decorators and musicians, to provide unique and unforgettable experiences.

3. Event & Client Service Consultant (Freelance)

   Galerie W

   mai 2023 to janv. 2024

   Gatineau, Canada

   • Event planning and execution. • Vendor and stakeholder management. • Logistics coordination. • Development of marketing and promotional plans. • Publication of a monthly newsletter. • Social media management.

4. Assistant Manager / Event & Communications Coordinator

   NAK Gallery (Nak Design Strategies)

   sept. 2021 to mai 2023

   Ottawa, Canada

   • Successful organization of the gallery's inauguration (200 guests). • Coordination and management of media relations (Celebrate Ottawa – Virgin TV, Le Droit des Affaires). • Designing and managing events for patrons (exhibitions, workshops, artistic performances), generating notable revenue. • Development of detailed event calendars. • Supervision of support staff (service, photographers, musicians, etc.). • Management of invitations, RSVPs, and follow-ups. • Menu planning and negotiation with caterers. • Post-event administrative and financial follow-up. • Implementation of social media strategies and promotional campaigns. • Daily creation of digital content. • Reception and visitor service at the gallery (information, purchase assistance, query and complaint management).

5. Sales Prime & Client Relations

   MSI CORP (BELL CANADA)

   janv. 2021 to sept. 2021

   Ottawa, Canada

   • Client relationship management in French and English (calls and support). • Complaint resolution and drafting of follow-up reports. • Setting sales targets for the team. • Ongoing training on sales and quality. • Production of weekly reports. • Leading motivational activities and team encouragement.

6. Project Director – Communications & Events

   ESL & Network

   janv. 2019 to janv. 2020

   Dubai, UAE

   • Development and implementation of communication, marketing, and public relations strategies. • Regular follow-up meetings with government clients. • Design and presentation of strategic proposals. • Management and updating of digital content and social media. • Administrative, financial, and HR management in coordination with Paris and Rabat offices. • Member of the strategic team for the 26th World Road Congress (Abu Dhabi).

7. Project Manager – Public Affairs, Strategic Communications & Planning

   Strategic Communications Group FZLLC

   janv. 2015 to janv. 2016

   Dubai, UAE

8. Event Project Manager – Middle East

   International Quality and Productivity Centre (IQPC)

   janv. 2014 to janv. 2020

   Dubai, UAE

   • Design of creative event proposals. • Management of large and medium-scale event projects. • Coordination of stakeholders and sponsors. • Budget development and monitoring. • Vendor selection and coordination (venues, AV, signage). • Travel organization and reservations. • On-site event supervision. • Post-event analysis reports.

9. Head of Strategic Communications

   Strategic Communications Group FZLLC

   janv. 2006 to janv. 2015

   Dubai, UAE

1. Université de Perpignan Via Domitia

   Bachelor's Degree, Tourism, Hospitality & Event Management

   France

   2001

2. Institut supérieur de tourisme de Tanger

   University Diploma, Sales & Production Techniques

   Morocco

   1999