Unlock the potential of your platforms.
Montreal, Quebec
Headquartered in Canada, backed by Bell, and delivering services globally, Ateko delivers IT Services that connect departments, streamline workflows and eliminate bottlenecks. We maximize client value across 5 platforms: ServiceNow, Salesforce, AWS, Microsoft Azure and Google. Our commitment extends far beyond implementation—we deliver personalized service and ongoing support, ensuring the right resources are always at your disposal to drive tangible business outcomes. We excel at creating seamless end-to-end workflows by integrating solutions with existing practices, ultimately simplifying the client experience. Through our innovative Inside/Outside Strategy, we continuously push boundaries while maintaining operational excellence.
Télétravail · Canada
Evolve and document the ServiceNow ITOM/ITAM architecture, oversee integrations and discovery sources feeding the CMDB, and contribute to service modeling and CMDB data quality. Support hardware and software asset management, participate in platform governance, advise business and technical teams, and ensure alignment with architecture standards and ServiceNow best practices.
Sur place · Ottawa
Plan, coordinate, and monitor the local activities required to transfer infrastructure and hosted workloads from the client's data processing centers to the consolidation program environment. Maintain service continuity and manage risks through migration planning, technical coordination, progress tracking, and post-migration reviews.
Hybride · Montréal
Lead projects from planning through final closure, ensuring deliverables are approved and business objectives, budgets, and schedules are met. Coordinate internal and external contributors, manage resources and changes, assess project risks, and report progress to sponsors and decision-making committees.
Hybride · Montréal
Define product vision and roadmaps, prioritize the backlog, clarify business needs and success measures, and guide business and functional analysts. Manage stakeholders, risks, issues, and budget use; lead feasibility assessments and RFI/RFP processes, support Agile delivery, and contribute to business acceptance testing.
Hybride
Define product vision and roadmaps, prioritize backlogs, clarify business needs and success measures, and guide analysts in developing requirements and acceptance criteria. Manage stakeholders, risks, issues, budgets, feasibility assessments, and vendor selection processes, while supporting Agile delivery and business acceptance testing.
Hybride · Montréal
Analyze business contexts, problems, processes, and stakeholder needs; document and validate requirements, assess impacts, and identify business value. Recommend and align solutions with organizational objectives, manage requirements traceability, communicate solutions, and support their end-to-end implementation and validation.
Sur place · Montréal
Apply role-based access controls and process requests related to employee onboarding, transfers, departures, and special privileges. Resolve access issues, conduct periodic access reviews, maintain IAM procedures, support access-management data integration, and demonstrate control compliance during internal and external audits.
Télétravail · Canada
Administer, support, maintain, and enhance the ServiceNow platform, including resolving incidents within established SLAs and providing scheduled 24/7 support. Develop and deploy platform improvements and change requests, ensuring quality, compliance, documentation, and effective coordination with internal teams and end users.
Télétravail · Montreal, Quebec, Canada
Lead the architecture, implementation, governance, and continuous improvement of ServiceNow's SPM suite, translating complex business and portfolio-management needs into scalable solutions. Design integrations with ERP, Agile, and HR platforms, collaborate with business and technology stakeholders, and provide technical guidance to delivery teams.
Télétravail · Canada
Design, develop, deploy, and maintain scalable automation solutions integrated with enterprise platforms such as ServiceNow, Microsoft 365, HR, and financial systems. Use Azure services, Infrastructure as Code, CI/CD pipelines, automated testing, and AI tools to deliver reliable solutions, support production systems, resolve complex issues, and improve engineering practices.
Sur place · Montréal
Oversee daily end-user support operations, service continuity, incidents, escalations, and support for senior executives and VIP users. Lead workplace technology initiatives, including meeting room improvements and end-user hardware lifecycle and asset tracking, while coordinating internal teams and external vendors.
Hybride · Montréal
Conduct preliminary studies and project planning with business units, including defining needs, assessing options, estimating effort, costs, and benefits, and coordinating resources for digital solution deployments. Track progress, risks, costs, and deliverable quality; communicate with stakeholders; facilitate governance meetings; report on project status; and contribute to change management.
Télétravail · Canada
Configure, customize, test, and deploy ServiceNow solutions, while contributing to requirements clarification, user stories, effort estimates, and sprint planning. Lead client workshops, advise on governance and CMDB practices, coordinate secure integrations, and mentor junior team members.
Télétravail · Canada
Clarify client requirements, document technical solutions, estimate development effort, and contribute to sprint planning. Develop, configure, test, review, deploy, and maintain ServiceNow applications while collaborating with QA and delivery teams to resolve issues.
Télétravail · Montreal, Quebec, Canada
Administer and optimize Dynatrace and PowerAdmin monitoring across servers, networks, applications, and cloud resources, including deploying OneAgent and configuring management zones, tagging rules, and Smartscape topology. Automate monitoring and reporting with PowerShell, manage alerts and incidents, investigate root causes, and improve performance and compliance in collaboration with stakeholders.
Télétravail · Canada
The candidate will design and deploy Service Graph integrations and manage the CMDB and ServiceNow Discovery within a complex enterprise environment. They will also define identification and reconciliation rules while ensuring data quality and governance standards are maintained.
Télétravail · Quebec, Quebec, Canada
The senior developer will contribute to the evolution of large-scale strategic development platforms and modernize DevSecOps practices. They will play a key role in improving corporate development tools while collaborating with multidisciplinary teams.
Sur place · Montréal
Define the organization's reference AI architecture and design a centralized AI Gateway strategy for cost, token, and PII governance. Establish frameworks for agentic AI observability, security by design, and the lifecycle management of AI solutions.
Hybride · Montréal
Evolve and operate continuous delivery platforms while integrating AI capabilities like GitHub Copilot and AI agents. Design secure CI/CD environments and support development teams in adopting DevOps best practices.