Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Miami, FL
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Télétravail · Canada
Provide exceptional and personalized technical support to customers regarding financial technology software. Handle incoming level 1 inquiries to resolve various technical issues related to tax preparation software.
Télétravail · Canada
Assist English- and French-speaking members who need roadside assistance, helping ensure their safety and identifying their location using mapping software. Dispatch an authorized service provider promptly while communicating with empathy and urgency.
Télétravail · New Brunswick, Canada
Conduct comprehensive patient assessments and manage urgent or ongoing care needs through virtual platforms. Collaborate with medical advisors and fellow nurse practitioners to coordinate care and ensure high-quality patient outcomes.
Télétravail · New Brunswick, Canada
Provide remote primary care and clinical symptom assessments via phone, secure messaging, and video. Manage urgent health issues, order diagnostic tests, and prescribe treatments in collaboration with a multidisciplinary team.
Télétravail · Canada
Provide compassionate patient interactions via telephone to triage conditions such as chest pain, headaches, and mental health issues. Use clinical software to evaluate symptoms, document cases, and offer healthcare advice following safety protocols.
Télétravail · Canada
Provide compassionate patient interactions via telephone by performing tele-triage for various health conditions. Evaluate symptoms, document cases, and offer healthcare advice while adhering to safety protocols.