FYihealth Group is a collaborative network of healthcare professionals focused on delivering compassionate, affordable eye care and health services through innovative technology and community engagement.
Calgary, Alberta
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
Sur place · Québec
The optician will guide patients in selecting eyewear, perform adjustments and repairs, and provide exceptional customer service. Additionally, the role involves mentoring team members and supporting daily clinic operations to ensure high standards of care.
Sur place · Val-d'Or
The assistant will welcome patients, perform pre-tests, and manage administrative tasks such as billing and appointment scheduling. They will also assist patients in selecting eyewear and interpret optical prescriptions provided by the optometrist.
Sur place · Val-d'Or
The Patient Service Specialist will welcome patients, manage appointments, and handle billing while providing exceptional customer service. They will also perform pre-tests, assist with eyewear adjustments, and support overall clinic operations.
Sur place · Québec
Provide expert guidance to patients on eyewear selection and perform necessary repairs and adjustments for optimal fit. Support retail operations and train team members to maintain high optical standards and patient experiences.
Sur place · Gatineau
Provide expert guidance to patients on eyewear selection and perform technical repairs and adjustments. Support clinic operations and train team members to maintain high optical standards and customer service.
Sur place · Gaspé
The optician will guide patients in selecting eyewear, perform adjustments and repairs, and provide exceptional customer service. Additionally, they will mentor team members to ensure consistent optical standards and support overall clinic operations.
Sur place · Trois-Rivières
Provide first-class customer service and drive sales by communicating brand vision and product features. Manage daily order shipping, merchandise transfers, and maintain the customer database.
Sur place · Pointe-Claire
The stylist is responsible for providing exceptional customer service, managing daily order shipments, and representing the BonLook brand. They will also assist customers with product information, promotions, and sales goals while maintaining store operations.
Sur place · Québec
The sales supervisor leads the floor team to exceed sales targets while providing exceptional customer service. They also support the store manager with team coaching, administrative tasks, and maintaining brand image.
Sur place · Drummondville
The patient service specialist will manage patient reception, coordinate appointments, and handle billing and payments. Additionally, they will perform pre-tests, assist with eyewear adjustments, and ensure a positive patient experience.
Sur place · Québec
The clinic manager will oversee daily operations to ensure operational excellence and a patient-centered environment. They are responsible for coaching, motivating, and developing the team to meet organizational goals and improve patient care.
Sur place · Montréal
The supervisor leads the sales floor team to exceed sales targets while providing exceptional customer service. They also support the boutique manager with team management, coaching, and daily operational tasks like opening and closing the store.
Sur place · Pincourt
The optician will provide patients with personalized eyewear solutions, perform adjustments and repairs, and ensure a memorable customer experience. Additionally, the role involves mentoring team members and supporting overall clinic operations to maintain high standards of optical care.
Sur place · Mont-Laurier
The optician will provide patients with personalized eyewear options, perform repairs and adjustments, and ensure a high standard of vision care. Additionally, the role involves mentoring team members and supporting the overall retail operations of the clinic.
Sur place · Québec
The stylist is responsible for providing first-class customer service, managing product shipments, and communicating brand information to drive sales. They must also maintain the store floor, assist with client database management, and represent the BonLook brand values.
Sur place · Québec
The optician will guide patients in selecting eyewear, perform repairs and adjustments, and ensure a memorable customer experience. Additionally, they will mentor team members and support the overall retail operations of the clinic.
Sur place · Québec
The assistant will act as the primary point of contact for patients, managing reception duties, appointments, and billing. They will also perform preliminary clinical tests and assist patients with the selection and fitting of eyewear.
Sur place · Québec
The patient service specialist will welcome patients, manage appointments, and handle billing and payments while providing exceptional customer support. They will also perform pre-tests and assist with minor eyewear adjustments to ensure a positive patient experience.
Sur place · Montréal
The Coach will support regional clinics by ensuring ethical standards, managing KPIs, and providing training to new staff and eye care professionals. They will also assist with patient journey improvements, laboratory activities, and recruitment events across Quebec.
Sur place · Montréal
Act as a brand ambassador by guiding patients through their clinic visit and ensuring a memorable experience. Responsibilities include welcoming clients, assisting in the showroom, handling phone calls, and preparing patient files.