CAA-Québec, organisme à but non lucratif, actif pour ses membres en automobile, assurances, voyage, habitation.
Québec, Québec
Organisme à but non lucratif fondé en 1904, CAA-Québec est aujourd’hui, avec quelque 1,1 million de membres, le plus important regroupement d’automobilistes au Québec, à qui il offre de nombreux services en automobile, mais aussi en voyage, en habitation et en services financiers. Si le Service routier d’urgence a fait sa renommée et continue d’être l’une des raisons principales d’adhérer à CAA-Québec, les membres ont aujourd’hui l’occasion de présenter tous les jours leur carte de membre pour profiter d’économies et d’avantages intéressants partout au Québec. Très présente sur la scène publique, cette organisation veille à la défense des intérêts de ses membres et des automobilistes en général. Neutre et sans parti pris, sauf celui du consommateur, elle intervient dans les domaines en lien avec ses champs d’activité de même qu’en sécurité routière, contribuant à susciter réflexion et débats sur des sujets d’intérêt général. Complice du quotidien de ses membres, CAA-Québec est en quelque sorte devenu une personne qu’on consulte pour son expertise et qui rend la vie plus facile. Individuellement et collectivement.
Sur place · Trois-Rivières
Analyze client travel needs and provide accurate information for their travel projects. Manage bookings for packages, hotels, car rentals, and travel insurance while assisting clients with cruise selections.
Hybride · Montréal
The representative will advise members on travel insurance products while ensuring compliance with AMF regulations. They are responsible for handling client inquiries, meeting sales performance targets, and maintaining high-quality service standards.
Hybride · Montréal
The analyst will develop comprehensive business cases, conduct cost-benefit analyses, and translate business needs into technical requirements. They will also facilitate stakeholder collaboration, map business processes, and support user acceptance testing.
Sur place · Québec
The incumbent will act as a business lead for strategic and transformational projects within the Membership vice-presidency. They are responsible for aligning business needs with organizational impacts, managing project governance, and ensuring the realization of expected value.
Sur place · Gatineau
The sales advisor will provide personalized customer service, promote travel products, and assist members with travel-related documentation such as passport photos and international driving permits. They are also responsible for collaborating with the team to meet sales targets and presenting the benefits of CAA-Quebec membership.
Sur place · Gatineau
The sales advisor provides personalized customer service, promotes travel products, and assists members with travel-related documentation such as passport photos and international driving permits. They collaborate with the team to meet sales targets while maintaining a high standard of customer satisfaction.
Sur place · Gatineau
Provide roadside assistance services including towing, tire changes, unlocking, and battery boosts to members. Ensure vehicle safety checks are performed and maintain high standards of customer service and vehicle cleanliness.
Hybride · Québec
The technician will process roadside assistance claims, analyze circumstances, and facilitate settlements while ensuring member satisfaction. They will also document files in the internal system and provide administrative support to the team.
Sur place · Montréal
The Director of Strategic Projects will define and implement the strategic vision for the Espace CAA retail network to drive growth and customer experience. They are responsible for managing the project lifecycle, ensuring operational alignment, and leading multidisciplinary teams to achieve commercial and strategic objectives.
Sur place · Québec
The sales advisor will promote and sell CAA-Quebec memberships, travel products, and specialized items while providing professional customer service. Responsibilities also include issuing international driving permits and producing compliant passport photos to meet boutique performance goals.
Hybride · Québec
The content creator will produce, film, and edit engaging social media content tailored for platforms like TikTok, Instagram, and YouTube. They will collaborate with marketing teams to transform strategic goals into creative concepts while utilizing AI tools for optimization and performance analysis.
Hybride · Montréal
The agent will handle roadside assistance calls for the province and provide empathetic, efficient support to members. They are responsible for proposing personalized solutions based on coverage plans while maintaining high customer service quality standards.
Sur place · Québec
The advisor will promote and sell CAA-Quebec memberships, travel products, and specialized items while providing professional customer service. Responsibilities also include issuing international driving permits and producing compliant passport photos to meet boutique sales goals.
Hybride · Montréal
The role involves analyzing, prioritizing, and evaluating talent initiatives to maximize organizational impact and support decision-making. You will collaborate with internal partners to develop tracking tools, performance indicators, and recommendations for continuous improvement.
Sur place · Québec
The Boutique Manager leads the travel center team to achieve sales targets while ensuring high-quality customer service. They are responsible for daily operations, staff training, and maintaining company standards.
Sur place · Brossard
The sales advisor will promote and sell CAA-Quebec memberships, travel products, and specialized travel items while providing professional customer service. Responsibilities also include issuing international driving permits and producing compliant passport photos to meet boutique sales targets.
Sur place · Boisbriand
The travel consultant will analyze client needs to provide accurate travel information and perform bookings for packages, hotels, and insurance. They will also assist clients with cruise selections while ensuring a high-quality service experience.
Hybride · Montréal
The representative will advise members on travel insurance products, ensuring their needs are met while maintaining high performance in sales and service quality. They are responsible for providing detailed product information, adhering to AMF requirements, and contributing to team intelligence.
Sur place · Québec
The travel consultant will analyze client needs to provide accurate travel information and manage bookings for packages, hotels, and insurance. They are also responsible for assisting clients with cruise selections and ensuring a high-quality service experience.
Hybride · Québec
The role involves leading the transformation and optimization of financial systems, including ERP, CRM, and Workday, to align with strategic goals. Key duties include managing system updates, ensuring data integrity, and providing super-user support to the finance team.