L'Humain d'abord
Québec, Québec
À la Coopérative funéraire des Deux Rives, notre priorité est de répondre aux besoins réels de nos membres et de la population dans le domaine funéraire. Notre mission est d'offrir des produits, des services et des installations de haute qualité à des prix justes, tout en respectant les orientations personnelles de chacun. Nous privilégions avant tout une approche humaine et professionnelle pour favoriser la découverte de sens dans les rituels entourant la mort en plus de contribuer au développement socio-économique des communautés dans lesquelles nous évoluons. Notre promesse employeur : L'Humain d'abord Nous sommes axés sur l’Humain et c’est ensemble que nous faisons la différence. Avec fierté, nous sommes engagés à offrir le meilleur de nous-mêmes afin de contribuer à une mission qui nous est chère. Nous allions respect et plaisir pour offrir et vivre une expérience distinctive qui nous ressemble.
Sur place · Québec
Welcome, inform, guide, and advise families as they plan funerals and pre-arrangements, presenting relevant goods and services while respecting their wishes and contractual and financial obligations. Coordinate funeral event logistics, verify and follow up on case files, support funeral personalization, handle death notifications and inquiries, and contribute to the customer experience.
Sur place · Québec
Welcome, inform, guide, and advise families as they plan funeral events and pre-arrangements, presenting goods and services in line with their wishes and contractual and financial obligations. Coordinate assigned funeral events, verify and follow up on files, support funeral personalization, handle death notifications and inquiries, and assist management with customer experience.
Sur place · Québec
Welcome, inform, and direct clients, suppliers, and visitors; respond to calls, emails, and inquiries; and receive, process, and forward communications and correspondence. Collect payments, issue receipts, route complaints and urgent requests, provide administrative support, assist funeral staff during events, help onboard reception staff, and perform cremated remains handovers.
Sur place · Québec
Welcome, inform, and direct clients, suppliers, and visitors; respond to calls, emails, and inquiries; and receive, process, and forward communications and correspondence. Collect payments, issue receipts, handle complaints and urgent requests, provide administrative support, assist funeral staff and new reception employees, and perform ash interments.
Sur place · Québec
Welcome, inform, and direct clients, suppliers, and visitors; respond to calls, emails, and inquiries; and receive, process, and forward communications and correspondence. Collect payments, issue receipts, handle complaints and urgent requests, provide administrative support, assist funeral staff during events, onboard new reception employees, and perform cremated remains transfers.
Sur place · Québec
Lead and coordinate funeral attendants and drivers, assign tasks according to the event schedule, plan routes, and ensure operational protocols are followed. Communicate with the family representative about the service, suggest rituals, and ensure staff, vehicles, equipment, and supplies are ready and compliant.
Sur place · Lévis
Support bereaved families throughout funeral events, ensuring a welcoming experience, respect for rituals, and satisfaction. Prepare venues and equipment, help ceremonies run smoothly, identify operational issues, support and train employees, complete administrative documents, and collaborate with management to maintain service quality.
Sur place · Québec
Welcome, inform, guide, and advise families as they plan funeral services and pre-arrangements, presenting products and services in accordance with clients’ wishes and contractual and financial obligations. Coordinate assigned funeral events and logistics, verify and follow up on files, help personalize services, handle death notifications and inquiries, and support customer experience initiatives.