Sofitel, it's #WhereFreeMindsMeet. Member of All Accor | HOTELS. EXPERIENCES. REWARDS.
Issy-les-Moulineaux, Ile-de-France
At Sofitel, we are more than luxury hotels. Guided by our French zest for life, we inspire heartfelt encounters shining a light on vibrant local cultures with our remarkable savoir-faire, and heartfelt service. With more than 120 addresses worldwide, Sofitel aspires to ignite love, unlock the extraordinary, and foster discovery in every stay. Through the fusion of French zest and local culture, be it the culinary artistry of a thoughtfully crafted dish, the exhibition of captivating local artistry, or the serenity of our wellness spaces, we harness the transformative power of our cultural link. At Sofitel, it's within these moments that we reinvent luxury, etching an indelible impression on your heart and soul. Sofitel also includes Sofitel Legend, six hotels, six living legends, where secrets are whispered, where past meets present and where awe-inspiring stories unfold every day.
Sur place · Montréal
Support dining room and cocktail lounge operations by preparing tables, serving and explaining dishes, clearing and resetting tables, and keeping service areas and equipment clean and stocked. Provide attentive guest service, answer questions about hotel and dining services, follow luxury service and hygiene standards, and complete assigned daily and weekly tasks.
Sur place · Montréal
Supervise daily front desk operations, including arrivals, departures, reservations, guest accounts, and service quality, while ensuring Sofitel standards and hotel procedures are followed. Support and develop the front desk team, coordinate with other hotel departments, address guest feedback and complaints, and communicate operational issues to management.
Sur place · Montréal
Handle internal and external calls, assist guests with requests, process room-service orders, manage lost property and wake-up calls, and make and follow up on reservations. Coordinate with hotel departments to provide a smooth, personalized guest experience and support the effective operation of the service.
Sur place · Montréal
Maintain the cleanliness of hotel common areas and floors, clean carpets, windows, and furniture, remove waste, and distribute linens and supplies. Coordinate with housekeeping, handle deliveries and guest requests, and follow hotel cleanliness, hygiene, and safety procedures.
Sur place · Montréal
The role involves supporting dining room operations by setting tables, serving dishes, and clearing tableware in a luxury hotel environment. The employee must ensure guest satisfaction by anticipating needs and maintaining high service standards.